Janelle Lewis

Lead territory growth initiatives through strategic relationship development with hospitals, providers, and community partners to increase hospice admissions and market presence.

• Execute strategic outreach plan resulting in increased referrals and admissions
• Serve as liaison between patients, families, providers, and hospice clinical team
• Provide hospice education to healthcare professionals and community groups
• Strengthen referral pipelines through consistent account management and follow-up

Directed staffing operations, client account management, and workforce strategy for healthcare clients across multiple facilities.

• Led client negotiations, contracts, and pricing agreements to ensure profitability
• Mentored recruiting and business development staff
• Conducted workforce planning and succession planning with leadership teams
• Analyzed sales and staffing data to identify growth opportunities
• Ensured compliance with employment laws and healthcare staffing regulations
• Managed key accounts and maintained high client satisfaction and retention

Primary hospital liaison responsible for admissions, patient placement decisions, and census growth across multiple communities.

• Managed hospital accounts and served as first contact for admission decisions
• Conducted clinical and financial pre-screens for appropriate patient placement
• Coordinated seamless transitions between hospitals and facilities
• Collaborated with discharge planners, physicians, and facility staff
• Played key role in maintaining and increasing facility census

Directed resident engagement programs, interdisciplinary initiatives, and family communication while managing department budget and community partnerships.

Connected residents with community resources, wellness programs, and service agencies while serving as liaison between families and providers.

Managed complex case plans for high-risk members and ensured appropriate level of care through interdisciplinary coordination and regulatory compliance.

• Selected for pilot programs serving mental health and substance abuse populations
• Led transitions of care and resource coordination across care continuum

Provided direct patient care with focus on Alzheimer’s and hospice populations.

Senior operations leader overseeing multi-state healthcare staffing, compliance, education, and HR operations.

• Supervised 10 staffing specialists, 450 healthcare professionals, and 186 clients across 5 states
• Directed hiring, payroll, billing, policy development, and compliance
• Represented company in legal proceedings, unemployment hearings, and work comp cases
• Led CPR/First Aid training programs for regional offices
• Established company policies aligned with labor and healthcare regulations
• Managed occupational health services including immunizations and screenings