Janelle Loera
Fort Worth
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Bond Agent
AA Best Bail Bonds
Fort Worth
08.2022 - 06.2025
- Assisted defendants and families with bail bond applications and release procedures
- Collected and processed payments with accuracy
- Explained bond conditions and court obligations
- Maintained confidential client files and documentation
- Provided calm service in high-stress situations
Shelter Assistant
Catholic Charities
Greeley, Co
10.2019 - 03.2021
- Developed and maintained relationships with community organizations and agencies.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Developed and maintained accurate records of programs and services.
- Performed basic wound care and other medical aid, working to handle advanced cases.
- Kept case files updated, accurate and aligned with requirements.
Client Service Specialist
GEO Re-Entry Services
Greeley
07.2015 - 06.2017
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Managed and updated physical and digital client account information to keep records accurate and current.
- Greeted incoming customers to provide immediate, friendly and knowledgeable support.
- Maintained client data accuracy in internal systems by monitoring account information and updating records as needed.
- Installed and configured GPS devices for accurate navigation and tracking.
- Replaced defective parts including batteries, transmitters, receivers, cables.
Skills
- Bail Bond Processing
- Client Intake
- Payment Collection
- Cash Handling
- Compliance
- Documentation
- Confidential Records
- Case Management
- Multiline Phones
- Collections
- Billing
- Data Entry
- Microsoft Office
- Typing 60 WPM
Education
Associate Of Applied Science - Artificial Intelligence Software
Maestro
Fort Worth, TX 02.2026 - Current
Associate Of Science - Medical Billing & Coding
Colorado Technical University
Colorado Springs, COGED -
ColoradoTimeline
Associate Of Applied Science - Artificial Intelligence Software
Maestro
02.2026 - Current
Bond Agent
AA Best Bail Bonds
08.2022 - 06.2025
Shelter Assistant
Catholic Charities
10.2019 - 03.2021
Client Service Specialist
GEO Re-Entry Services
07.2015 - 06.2017
Associate Of Science - Medical Billing & Coding
Colorado Technical University
GED -
Additional Relevant Experience
- Patient Admitting
- Technical Support
- PBX Operator
- Order Picker
- Packer