Janelle Rope
San Carlos Apache College / WIOA
Peridot,AZ
1
Language
1
Certification
2
years of professional experience
Offering reliable and organized approach to office support, with willingness to learn and develop in skilled environment. Brings understanding of basic office protocols and key software applications such as Microsoft Office and G Suite. Ready to use and develop organizational and administrative skills in Office Assistant role.
Work History
Office Assistant
3 Months- Managed front desk operations, greeting visitors and directing inquiries to appropriate staff members.
- Collaborated with team members to streamline communication processes within the office environment.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Office Assistant
8 Months- Increased customer satisfaction by providing courteous front desk support.
- Contributed to a positive work environment by fostering open communication among coworkers.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate staff members.
- Collaborated with team members to streamline communication processes within the office environment.
Auto Detailer
2 Months- Performed thorough cleaning and detailing of vehicles, ensuring high-quality finish and customer satisfaction.
- Operated various detailing tools and equipment, maintaining safety standards and proper usage protocols.
- Collaborated with team members to streamline detailing processes, improving efficiency in service delivery.
- Maintained cleanliness of work area and equipment, promoting a safe and organized environment.
- Developed knowledge of auto care products, selecting appropriate materials for different surfaces and finishes.
- Washed transits daily for customers.
- Shined vehicle windows and windshields to remove water spots.
Education
High School Equivalency - General Studies
Skills
Customer service
Time management
Data entry
Verbal communication
Prioritizing work
Clerical support
Mail sorting and distribution
Attention to Detail
Apache fluency
Certification
- IHS Information Systems Security Awareness Training - October 2023
- CPR / AED / First-Aid
- Retail Fundamentals, NFR Foundation Riseup - 2023
- Arizona Driver License * Issued: 07/06/2016 Expires: 10/31/2041
Languages
Apache
Native or Bilingual
Timeline
Office Assistant
San Carlos Apache College / WIOA
05.2026 - CurrentRead More
Office Assistant
San Carlos Apache Tribe / Nnee Bich'O Nii
02.2025 - 10.2025Read More
Auto Detailer
Nnee Bich'O Nii Transit
12.2024 - 02.2025Read More
Arizona Department of Education
High School Equivalency from General Studies
Read More