Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Rus

Sioux Center,IA

Summary

Results-driven Account Development Manager with 20+ years of experience building and growing key client relationships in B2B environments. Proven ability to increase account revenue, strengthen customer loyalty and exceed sales targets through strategic outreach and consultative selling. Skilled in Salesforce CRM, account strategy and cross-functional collaboration to drive business growth.

Overview

28
28
years of professional experience

Work History

Account Development Manager

Staples Promotional Products
05.2007 - 01.2026
  • Managed and grew a portfolio of key accounts including John Deere and Kubota dealer networks, building strong relationships with decision-makers to increase revenue and customer retention.
  • Consistently drove account growth through proactive outreach, weekly calls, targeted Salesforce campaigns, uniform programs and Sage sites.
  • Developed and delivered accurate and timely customer quotes aligned with pricing strategies to meet margin goals.
  • Collaborated with internal teams to align client needs with company offerings, including promotional programs and product solutions.
  • Strengthened partnerships with external vendors to expand product offerings and enhance client satisfaction.
  • Contributed to overall sales performance by identifying opportunities for upselling and cross-selling.

KEY ACHIEVEMENTS

  • Grew key account from 2024 to 2025 by 16%.
  • Managed dealer portfolio of two key accounts with additional smaller accounts.
  • Consistently met or exceeded sales and margin targets.

Account Development Manager/Telesales Representative

American Identity
05.1998 - 04.2007

Education

Bachelor of Arts - Communications

Dordt University
Sioux Center, IA

Skills

  • Account Management & Client Retention
  • Sales Strategy & Revenue Growth
  • Relationship Building & Client Engagement
  • CRM Systems (Salesforce)
  • Microsoft Office (Excel, PowerPoint, Outlook)
  • Strategic Planning and Problem Solving
  • Cross-functional Team Collaboration
  • Customer Service Excellence

Timeline

Account Development Manager

Staples Promotional Products
05.2007 - 01.2026

Account Development Manager/Telesales Representative

American Identity
05.1998 - 04.2007

Bachelor of Arts - Communications

Dordt University