Lisa Prejean
Folsom,CA
Summary
Account development manager with proven success in driving revenue growth and enhancing client satisfaction. Expertise in proactive relationship management and strategic pipeline development. Achievements include expanding customer portfolios and improving retention rates through targeted outreach and cross-functional collaboration.
Overview
11
11
years of professional experience
Work History
Account Development Manager
ICON PLC
Folsom, California
04.2022 - 02.2026
- Conducted discovery calls and strategic account reviews to assess customer needs.
- Expanded account portfolio through targeted growth strategies and proactive relationship management.
- Established structured follow-up cadences for quarterly business reviews to enhance account retention.
- Collaborated with marketing to execute account-based campaigns, increasing customer engagement.
Inside Sales / Business Development Representative
PRA
01.2021 - 04.2022
- Exceeded quarterly quota through disciplined outreach and personalized messaging.
- Established relationships with potential clients, uncovering business opportunities.
- Worked with sales team to design targeted outreach strategies and campaigns.
- Executed market research to analyze industry trends and customer needs.
Inside Sales Representative
Care Innovations
05.2015 - 01.2021
- Achieved 100% of management objectives while maintaining an average of over 50 outreach contacts daily.
- Generated sales qualified leads through targeted campaigns, contributing to care innovations portfolio growth.
- Collaborated with account managers to identify and prioritize key accounts across various market verticals for strategic engagement.
- Scheduled initial and follow-up appointments with C-level contacts for outside team.
- Articulated value propositions of care innovations solutions to potential clients effectively.
- Managed inbound inquiries from various sources, ensuring timely responses. from demand creation activities, including trade shows and webinars.
- Utilized CRM systems, such as Salesforce and HubSpot, to track lead progress efficiently.
- Created outreach campaigns in HubSpot and Salesforce for CI outreach database distribution.
Skills
- Account management and client retention
- Business development and prospecting
- Lead qualification and territory expansion
- Sales strategy and forecasting
- Pipeline management and CRM optimization
- Salesforce and HubSpot proficiency
- LinkedIn Sales Navigator expertise
- Account-based marketing and product alignment
- Targeted outreach techniques
- Cross-functional collaboration
- solutions proficiency
- Product positioning
Timeline
Account Development Manager
ICON PLC
04.2022 - 02.2026
Inside Sales / Business Development Representative
PRA
01.2021 - 04.2022
Inside Sales Representative
Care Innovations
05.2015 - 01.2021