- Kayaking
- Gardening
- Hiking
- Outdoor Recreation
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
Janelle Swanson
Gig Harbor,WA
Summary
Experienced with sales team leadership, customer relationship management, and sales strategy development. Utilizes strong communication skills and leadership abilities to foster productive and motivated sales team. Track record of implementing strategic plans that drive sales growth and enhance customer satisfaction.
Overview
29
29
years of professional experience
Work History
Sales
Floform Countertops
02.2019 - Current
- Receive leads called and schedule appointments with customer.
- excelled in customer service and follow ups.
- In-home design consultant for Costco
- Produce price quotes for residential sales.
- Assisted customers with picking countertop materials (including Granite, Quartz and solid surface)
- Processed paperwokr for countertop installation.
Sales
Contour Countertops
02.2012 - 02.2019
- Coordinated outside and inside sales.
- Held product knowledge training for dealers and Lowe's Stores.
- Processed residential and commercial bids.
- Developed and initiated dealer and Lowe's store promotions.
- Assisted customers with picking countertop materials (including Quartz, Granite and solid surface.
Sales
CCIsurfacing (formerly Contemporay Countertops)
02.2010 - 02.2012
- Coordinated outside and inside sales.
- Held product knowledge training for dealers and Lowe's Stores.
- Processed residential and commercial bids.
- Developed and initiated dealer and Lowe's Store promotions.
- Assisted customers with picking countertop materials (Quartz, Granite and solid surface).
Manager, Sales and Customer Support
The Countertop Shop (formally The Countertop Co)
02.2003 - 02.2010
- Participated in and coordinated outside and inside sales.
- Held product knowledge training for dealers and Lowe's Stores.
- Coordinated countertop templates, fabrication and installs.
- Process residential bids.
- In charge of ordering all materials for jobs.
- Process all invoices and payments.
- Developed and initiated dealer promotions.
- Customer service and answering phones.
Bartender
Goldfish Tavern
08.2001 - 01.2003
- Responsible for ordering products and food.
- Cleaned and maintained facility.
- Reconcile money and charges at end of shift.
Payment Processor
Alliance One
05.1999 - 08.2000
- Processed payments and made copies of NSF's checks.
- Putting post dated checks in system and filing.
- Customer service and answering phones.
Assistant Manager
Parade of Shoes
06.1996 - 01.1999
- Opening and closing the store.
- Held end of month meetings.
- Hiring and making schedules for the week.
- Payroll and inventory.
- Put displays together.
- Customer service.
Education
High School Diploma -
Bordentown Regional High School
Bordentown, NJSkills
- Completed Four Years of College Prep Courses
- Participated Actively in DECA for Three Years
Interests
Timeline
Sales
Floform Countertops
02.2019 - Current
Sales
Contour Countertops
02.2012 - 02.2019
Sales
CCIsurfacing (formerly Contemporay Countertops)
02.2010 - 02.2012
Manager, Sales and Customer Support
The Countertop Shop (formally The Countertop Co)
02.2003 - 02.2010
Bartender
Goldfish Tavern
08.2001 - 01.2003
Payment Processor
Alliance One
05.1999 - 08.2000
Assistant Manager
Parade of Shoes
06.1996 - 01.1999
High School Diploma -
Bordentown Regional High School
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