Janelle Wills
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Butler(Waitress)
CXRA (Catering by Restaurant Associates)
10.2022 - Current
- Breakdown/Setup Events, Serve food and drinks to anywhere from 500 to 2,000 guests
- Work Weddings, Movie Premieres, Corporate Dinners, US Open
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Adaptable and proficient in learning new concepts quickly and efficiently
- Worked flexible hours across night, weekend and holiday shifts
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Lead Flow Monitor
Centers Urgent Care (Vaccination Site)
06.2021 - 03.2022
- Supervise/train new hires - (trained/supervised 25 new hires), Greet/screen Patients, Schedule appointments/check in Patients, Cleaning, organizing Adults/Children's Area, Assist when there is inaccurate information on file, Help observe/monitor Patients
- Monitored treatment of victims with focus on safety
- Effectively noted particular rulings, comments and data as requested
Flow Monitor
Centers Urgent Care (Vaccination Site)
03.2021 - 06.2021
- Greet/screen over 1,000 Patients daily, Schedule appointments/check in Patients, Promoted to Lead Flow Monitor
- Monitored government regulations and standards to provide alignment with company policies and procedures
- Collected, arranged, and input information into database system
- Conducted regular reviews of operations and identified areas for improvement
Camp Counselor
Girl Scouts
06.2016 - 08.2019
- Supervise children (Ages 4 - 10), Create daily educational/fun activities for girl scout campers, Take Girl Scouts on trips, Taught campers lifelong skills
- Led groups of children safely through variety of camp activities
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature
- Assisted in preparing meals and snacks to provide nutritional needs to campers
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
Volunteer Meal Server
Bethany United Methodist Church
01.2011 - Current
- Assist with food services for homeless and needy, Prepare refreshments after church service
- Supported needs for over 500 people - person wait staff who attended to specific needs of countless customers daily with social relevancy and intentionality
- Cultivated warm relationships with regular customers
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
Education
Bachelors of Science - Business Ad. Management
State University of New York College At Buffalo
Buffalo, NYSkills
- Microsoft Word/Excel/Powerpoint/Outlook
- Good Communication Skills
- Adobe Photoshop/Illustrator
- Adobe Acrobat (PDF)
- Planning/Organizing
- Dedicated/Hard Working
- Graphic Design Coursework
- Type 90 wpm
- Modeling
- American Sign Language (a little experience)
- Food Preparation
- Team Supervision
- Schedule Setting
- Answering Phones
- Customer Service
- Data Entry
- Childcare Experience
- Problem-Solving
- Employee Hiring and Retention
Timeline
Butler(Waitress)
CXRA (Catering by Restaurant Associates)
10.2022 - Current
Lead Flow Monitor
Centers Urgent Care (Vaccination Site)
06.2021 - 03.2022
Flow Monitor
Centers Urgent Care (Vaccination Site)
03.2021 - 06.2021
Camp Counselor
Girl Scouts
06.2016 - 08.2019
Volunteer Meal Server
Bethany United Methodist Church
01.2011 - Current
Bachelors of Science - Business Ad. Management
State University of New York College At Buffalo
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