Accomplished Sales Representative at Sun Outdoors Rocky Mountains, adept in customer relations and strategic planning, significantly enhanced client satisfaction and repeat business. Leveraged product and service knowledge to surpass sales goals, ranking in the top 5% at College America. Proven track record in relationship building and effective time management, with a flair for upselling and cross-selling.
Overview
15
15
years of professional experience
Work History
Sales Representative
Sun Outdoors Rocky Mountains
09.2019 - Current
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Generated additional sales opportunities with upselling and cross-selling techniques.
Responsible;e for all closing documents for homes sold and managing current guest relations.
Process all daily reconciliations, coding and revenue reporting
Verify all documents, including invoices and receipts
Real Estate Broker
Crabtree Company
08.2018 - 09.2019
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Conducted competitive market analysis to determine optimal pricing for properties.
Compared properties possessing similar features to determine competitive market prices.
Arranged for inspections and surveys of sold properties.
Marketing Lead/Assistant Accountant
Grand Lake Chamber of Commerce
05.2015 - 05.2015
Built strong relationships with customers through positive attitude and attentive response.
Coordinated weekly meetings for internal and external groups.
Demonstrated knowledge of the Grand Lake Chamber in reaching objectives aligned with the towns core values.
Acted as the main point of contact between executive leadership and support staff, facilitating effective communication within the organization.
Assisted in budget development and monitoring, helping to ensure financial goals were met while minimizing expenses.
Oversaw inventory management processes including purchasing office supplies and equipment ensuring cost-effective procurement strategies.
Responsible for all accounting pertaining to multiple accounts.
Planning and execution of large town-wide events throughout the year.
Lead Admission Consultant
College America
10.2009 - 09.2014
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Managed client relationships through regular check-ins and updates on project progress.
Enhanced communication among team members to foster collaborative and supportive work environment.
Managed a team of ten Sales consultants
Ranked number five in the company our of 200 Sales Consultants
Involved in hiring and training of new employees
Responsible for holding weekly performance, training, and goal attainment meetings.
Education
MBA - Business Administration
University of Phoenix
Denver, CO
10-2024
Bachelor of Science - Hospitality Administration And Management
South Dakota State University
Brookings, SD
05-2000
Associate of Science - Minor: Economics And Business Administration
South Dakota State University
Brookings, SD
05-2000
High School Diploma -
Cathedral High School
New Ulm , MN
03-1996
Skills
Product and service knowledge
Customer relations
Time management
Prospecting skills
Customer service
Relationship building
Strategic planning
Timeline
Sales Representative
Sun Outdoors Rocky Mountains
09.2019 - Current
Real Estate Broker
Crabtree Company
08.2018 - 09.2019
Marketing Lead/Assistant Accountant
Grand Lake Chamber of Commerce
05.2015 - 05.2015
Lead Admission Consultant
College America
10.2009 - 09.2014
MBA - Business Administration
University of Phoenix
Bachelor of Science - Hospitality Administration And Management
South Dakota State University
Associate of Science - Minor: Economics And Business Administration
South Dakota State University
High School Diploma -
Cathedral High School
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