Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janelliez Mojica Mudd

Gilberts,IL

Summary

Dedicated customer service professional with strong skills in team building and employee training. Committed to enhancing guest experiences and driving team performance.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Server

Red Lobster
Carpentersville, Illinois
05.2025 - Current
  • Provided excellent customer service by greeting and seating guests promptly.
  • Assisted in training new servers on menu items and customer service protocols.
  • Managed guest concerns professionally to enhance overall dining experience.

Manager

Docks Bar & Grill
Wauconda, Illinois
06.2019 - 09.2023
  • Supervised staff to ensure high-quality customer service.
  • Coordinated schedules and training for team members.
  • Implemented health and safety protocols for restaurant compliance.

Office Clerk

Pinky Styles
Chicago, Illinois
05.2021 - 10.2022
  • Communication, phones, emailing and greeting
  • Scheduling- managing calendars, deliveries and meetings
  • Office supplies- stocking, reordering

Education

Bachelors in Social Work -

Aurora University
Aurora, Illinois, IL
08.2025 - 01.2026

Associate of Arts -

McHenry County College
Crystal Lake, IL
08.2022 - 12.2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Project management

Timeline

Bachelors in Social Work -

Aurora University
08.2025 - 01.2026

Server

Red Lobster
05.2025 - Current

Associate of Arts -

McHenry County College
08.2022 - 12.2024

Office Clerk

Pinky Styles
05.2021 - 10.2022

Manager

Docks Bar & Grill
06.2019 - 09.2023
Janelliez Mojica Mudd