Janely Segoviano
Rancho Cucamonga,CA
Summary
Diligent Customer Service Professional with nearly 4 years of experience ensuring customer satisfaction by providing exceptional service and unmatched support in every interaction. Upbeat and energetic handling difficult situations through adaptability and excellent interpersonal communication strengths. Pursues every opportunity to support team members and learn new skills. Certified in safe food handling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
E-Commerce Manager
Yaritas Boutique
01.2021 - 09.2024
- Managed e-commerce accounts across 8 different online platforms
- Communicated with customers positively with particular attention to problem resolution
- Acquired merchandise (clothing, accessories, etc.) from various wholesalers
- Sold merchandise via product photography and product description while maintaining an organized and accurate inventory log.
Photographer
Studio 1
09.2023 - 11.2023
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality
- Collaborated with other photographers to maintain fast-paced environment and photo quality
- Selected and set up appropriate props, backdrops, and lighting
- Offered image proofs to help clients choose best photos from shoot.
Substitute Program Leader
Think Together
01.2023 - 05.2023
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff
- Managed assignments, student needs, and recordkeeping
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Independent Contractor Online Business Consultant
Diosa Studio
05.2022 - 09.2022
- Devised processes to boost long-term business success and increase profit levels
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Created inventory spreadsheets, ordered supplies, and uploaded merchandise onto store website.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science: Speech And Hearing Science -
Arizona State University
Tempe, AZ05.2026
Skills
- Customer Service/Relations
- Problem Solving
- Building Rapport and Trust
- Quick Learner
- Team-Oriented
- Organization and Time Management
- Verbal and written Communication
- Active Listening Skills
Certification
San Bernardino County, California Food Handlers Card
Obtained:10/2024 Expires:10/2027
Timeline
Photographer
Studio 1
09.2023 - 11.2023
Substitute Program Leader
Think Together
01.2023 - 05.2023
Independent Contractor Online Business Consultant
Diosa Studio
05.2022 - 09.2022
E-Commerce Manager
Yaritas Boutique
01.2021 - 09.2024
Bachelor of Science: Speech And Hearing Science -
Arizona State University