Janelys Lopez
Kissimmee,US
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
05.2024 - Current
- Enhanced patient recovery by providing compassionate and attentive care tailored to individual needs.
- Assisted patients in maintaining personal hygiene by providing bathing, grooming, dressing, toileting, and other self-care services as needed.
- Promoted a culture of continuous improvement by participating in ongoing education, training, and professional development opportunities related to rehabilitation practices.
- Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of all patient information and records.
Waxing Specialist
European Wax Center
02.2024 - 04.2025
- Advised clients on proper home-care regimens.
- Boosted clientele through effective promotion of waxing services and referral incentives.
- Created repeat business by developing long-term relationships with regular customers.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Informed guests of appropriate products available to increase retail sales.
- Maintained clean and sanitary workspace.
- Collaborated with management to design seasonal waxing packages, increasing revenue during peak periods.
- Increased salon revenue through upselling at-home products and providing excellent care
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
Seasonal Beauty Advisor
Sephora
11.2024 - 01.2025
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Patient Care Technician
HCA Florida Osceola Hospital
09.2022 - 04.2023
- Answered call lights of 18 patients and helped them feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery
- Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Gave patients care based on their physical, psychological, educational, and safety needs
- Maintained, sanitized, and cleaned equipment and instruments to meet needs of patients.
Brow Artist
Benefit Cosmetics Ulta
03.2021 - 09.2022
- Educated clients on proper brow maintenance techniques to extend the benefits of their treatments.
- Promoted a welcoming environment that fostered open communication about client concerns or preferences.
- Implemented time-saving strategies like efficient product application methods, enabling more appointments per day without compromising quality.
- Utilized various tools such as tweezers, wax strips, and brow pencils for precise shaping results.
- Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
Education
High School Diploma -
TEC Conections Academy
Stoughton, United States06-2017
Skills
- Delivers exceptional customer service
- Verbal and written communication
- Client relationship building
- Bilingual in spanish and english
Adherence to high customer service standards
Collaborative team work
Timeline
Seasonal Beauty Advisor
Sephora
11.2024 - 01.2025
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
05.2024 - Current
Waxing Specialist
European Wax Center
02.2024 - 04.2025
Patient Care Technician
HCA Florida Osceola Hospital
09.2022 - 04.2023
Brow Artist
Benefit Cosmetics Ulta
03.2021 - 09.2022
High School Diploma -
TEC Conections Academy
Similar Profiles
Bethany Brooks, BSN, RNBethany Brooks, BSN, RN
Nursing Supervisor at Encompass Health Rehabilitation HospitalNursing Supervisor at Encompass Health Rehabilitation Hospital
Michael SavageMichael Savage
Scheduling Coordinator / Rehab Therapy Technician at Encompass Health Rehabilitation HospitalScheduling Coordinator / Rehab Therapy Technician at Encompass Health Rehabilitation Hospital
Fabiola RodriguezFabiola Rodriguez
Registered Nurse at Encompass Health Rehabilitation HospitalRegistered Nurse at Encompass Health Rehabilitation Hospital
Grace IsaacksGrace Isaacks
Rehab Therapy Technician at Encompass Health Rehabilitation HospitalRehab Therapy Technician at Encompass Health Rehabilitation Hospital
Tia BrooksTia Brooks
Direct Support Professional at AttainDirect Support Professional at Attain