Jan Emerson Riley
Smithville,TX
Summary
Seasoned medical office manager with expertise in insurance verification, prior authorization, medical billing, and safeguarding confidential patient records.
Overview
29
29
years of professional experience
Work History
Practice Manager
Albert J. Molnar, MD
Austin, TX
10.2007 - 03.2023
- Managed daily operations for Albert J. Molnar, MD physician practice.
- Handled insurance verification, referrals, and prior authorization requests.
- Monitored medical records, billing files, and confidential patient documentation.
- Maintained financial records, including billing and accounts receivable and payable.
Senior Tax Specialist
H&R Block
Bastrop, Texas
01.1994 - 09.2020
- Prepared complex tax returns using H&R Block software and internal tax procedures.
- Reviewed client documents for accuracy, completeness, and compliance with tax laws.
- Advised clients on deductions, credits, and filing requirements during tax appointments.
- Explained federal and state tax rules to clients in clear, simple language.
- Maintained confidential client records and protected sensitive financial information.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Generated tax returns for more complex individual, corporate, and foreign tax clients.
Legal Secretary
Bryan Goertz
Bastrop, Texas
07.1994 - 2000
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Photocopied all correspondence, documents and other printed materials.
- Received and disbursed incoming mail.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Some College (No Degree) - General Studies
Texarkana College
Texarkana, TXSkills
- Medical office operations
- Insurance verification
- Prior authorization
- Medical billing and accounts receivable
- Patient records management
Timeline
Practice Manager
Albert J. Molnar, MD
10.2007 - 03.2023
Legal Secretary
Bryan Goertz
07.1994 - 2000
Senior Tax Specialist
H&R Block
01.1994 - 09.2020
Some College (No Degree) - General Studies
Texarkana College