Ja'Nesia Williams
Orlando,FL
Summary
Mental health professional prepared to contribute to counseling team with focus on client well-being. Proven ability to build rapport with clients, conduct assessments, and implement evidence-based interventions. Valued for team collaboration and adaptability in dynamic environments, bringing strong therapeutic skills and compassionate approach to client care.
Overview
9
9
years of professional experience
Work History
Asst Office Manager
Total Life Counseling
02.2023 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
Office Manager
Robert Slack
03.2020 - 11.2022
- Managed 30+ company boards and MLS memberships, providing instruction and compliance requirements for all staff.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office conferences, events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Assistant Manager
The Intercoastal Group
07.2016 - 02.2020
- Provide information on products and services offered to benefit customers with use problem solving to provide solutions and increase quality experiences. • Performed B2B/ B2C sales and sales training (trained staff by teaching best practices, procedures and sales strategies.)
- In office responsibilities: recruiting, interviewing, and employee onboarding.
University Intern
Aspire Health Partners
08.2016 - 08.2017
- Adult Outpatient: Providing client's biopsychosocial for intake and further counseling, Formulate and assess client treatment plans, facilitate group and individual counseling sessions, log notes and detailed observations of client sessions, and utilizing multiple theories and approaches tailored to the clients best treatment results.
Education
Master of Science - Mental Health Counseling
Nova Southeastern University
Orlando, FL08-2017
Bachelor of Science - Psychology
Bethune-Cookman University
Daytona Beach, FL05-2013
High School Diploma -
Miami Senior High School
Miami, FL06-2009
Skills
- Team leadership
- Problem solving
- Self -Starter
- Building rapport
- Teamwork and collaboration
- Time management
- Attention to detail
- Strategic Planning & Organizational skills
- Effective communication & Active listening
- Interpersonal skills
Timeline
Asst Office Manager
Total Life Counseling
02.2023 - Current
Office Manager
Robert Slack
03.2020 - 11.2022
University Intern
Aspire Health Partners
08.2016 - 08.2017
Assistant Manager
The Intercoastal Group
07.2016 - 02.2020
Master of Science - Mental Health Counseling
Nova Southeastern University
Bachelor of Science - Psychology
Bethune-Cookman University
High School Diploma -
Miami Senior High School
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