Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
Janessa Bartholomew

Janessa Bartholomew

Amarillo,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Dollar General Store
12.2024 - Current
  • Ensured all merchandise on sales floor had proper pricing and tagging.
  • Arranged racks and shelves to enhance store aesthetics and maximize visual merchandising.
  • Ensured a welcoming atmosphere for all customers.
  • Expertly navigated difficult scenarios with professionalism.
  • Assisted customers in locating products in-store.
  • Ensured error-free handling of customer payments.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Delivered high-quality services enhancing customer satisfaction.
  • Merchandised inventory by creating strategies for optimal visual presentation.
  • Conducted financial transactions efficiently to facilitate customer purchases using various payment methods.
  • Utilized store's database for efficient product location.

Student Practitioner

Wildcat School of Cosmetology
08.2022 - 02.2025
  • Increased revenue through effective customer service and inventory management.
  • Offered professional cuts, color services and nail services to salon customers.
  • Shampooed, conditioned, and rinsed clients hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Demonstrated thorough knowledge of all salon products and services.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Used social media platforms to promote salon and services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Social Media Advisor

Amarillo Area McDonald’s
08.2024 - 12.2024
  • Resolved customer inquiries promptly and effectively.
  • Facilitated communication among clients and coworkers.
  • Increased downloads through effective promotion strategies.
  • Resolved customer issues efficiently.
  • Promoted a culture of positivity and collaboration.

Sales Associate

Shoe Carnival
05.2024 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Basic Education

River Road High School
Amarillo, TX

Cosmetology Operator License - Cosmetology Operator

Wildcat School of Cosmetology
Amarillo, TX
02.2025

Skills

  • Upselling
  • Written and oral communication skills
  • Client service
  • Service oriented
  • Time management
  • Multi-tasking strength
  • Problem-solving skills
  • Goal oriented
  • Professional demeanor
  • Teamwork and collaboration
  • Reliable and punctual
  • Customer engagement

Certification

  • Licensed cosmetology operator - license number, expiration date

Timeline

Sales Associate

Dollar General Store
12.2024 - Current

Social Media Advisor

Amarillo Area McDonald’s
08.2024 - 12.2024

Sales Associate

Shoe Carnival
05.2024 - 06.2024

Student Practitioner

Wildcat School of Cosmetology
08.2022 - 02.2025

Basic Education

River Road High School

Cosmetology Operator License - Cosmetology Operator

Wildcat School of Cosmetology
Janessa Bartholomew