Highly efficient employee, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Dunkin Donuts Crew Member
Dunkin Donuts
09.2022 - Current
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Medical Office Associate
Penn State Hershey Medical Center
01.2022 - 09.2022
Coordinated patient scheduling, check-in, check-out and payments for billing.
Scheduled appointments over the phone and in person in a scheduling software.
Adhered to strict HIPAA guidelines to protect patient privacy.
Directed patients to exam rooms, fielded questions.
Received, recorded and filed medical payments by check, cash and credit card.
Ice Cream Preparer
Friendly's Restaurant
03.2020 - 09.2021
Kept work area tidy and sanitary, promptly addressing spills and other messes.
Operated cash register, taking payments and issuing customer receipts.
Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
Maintained cleanliness and organization in establishment.