Savannah Tester
Lexington,NC
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Dunkin Donuts Crew Member
Jasmine Hernderson
101 Clayton Forest Rd, Kernersville, NC 27284
06.2021 - 07.2022
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collaborated with team members to complete orders.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Assisted other team members to achieve goals.
- Brewed coffee and tea and changed out drink station syrups.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
RJ Reynolds HighSchool
301 N Hawthorne Rd, Winston-Salem, NC 2710406.2022
Skills
- Valid Driver's License
- Table Setting Knowledge
- Company Standards
- Verbal and Written Communication
- Order Delivery Practices
- Cash Handling
- Time Management
- Sales Expertise
- Food Preparation and Safety
- Stocking and Replenishing
- Taking Orders
- Teamwork and Collaboration
- Willingness to Learn
Timeline
Dunkin Donuts Crew Member
Jasmine Hernderson
06.2021 - 07.2022
High School Diploma -
RJ Reynolds HighSchool