Janessa Gomez
Greeley,CO
Summary
Dynamic professional with a proven track record at McDonald's, excelling in employee training and customer service. Recognized for enhancing team performance and fostering guest relations. Adept at cash handling and multi-tasking, consistently achieving operational goals while maintaining a positive store environment. Committed to delivering exceptional service and driving customer satisfaction.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald's
02.2025 - 07.2025
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Sales Associate
Plato's Closet
05.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Nursing
Aims Community College
Greeley, CO05-2028
Northridge High School
Greeley, CO05-2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Stocking and receiving
- Store opening and closing
- Upselling
- Guest relations
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's
02.2025 - 07.2025
Sales Associate
Plato's Closet
05.2024 - 02.2025
Associate of Science - Nursing
Aims Community College
Northridge High School