Janessa Jackson-Crawford
Redding,CA
Summary
Dynamic and reliable Cabana Server at Waterworks Park, recognized for enhancing guest satisfaction through exceptional customer service and effective multitasking. Proven ability to upsell menu items and resolve guest concerns, ensuring memorable experiences. Proficient in cash handling and committed to maintaining food safety standards while fostering a positive atmosphere.
Overview
4
4
years of professional experience
Work History
Cabana Server
Waterworks Park
Redding, CA
05.2025 - 09.2025
- Enhanced guest satisfaction by consistently providing prompt and attentive service.
- Upheld company standards of excellence in presentation of food and beverages to guests.
- Conducted regular check-ins with guests throughout their visit to ensure satisfaction.
- Contributed to revenue growth by upselling menu items and promoting seasonal offerings.
- Sustained an upbeat attitude in high-pressure situations, contributing to a positive workplace culture.
- Assisted in training new team members, fostering a positive work atmosphere.
- Accommodated special requests, ensuring memorable experiences for each guest.
Family Babysitter
Family Freind
Redding, CA
08.2024 - 02.2025
- Supervised children's activities, ensuring safety and engagement in educational play.
- Developed personalized care routines to meet individual needs and preferences of each child.
- Coordinated meal planning and preparation, promoting healthy eating habits among children.
- Implemented behavior management strategies, fostering positive interactions and conflict resolution skills.
- Established strong relationships with families, providing regular updates on child development and progress.
Cashier, Cook
Shasta Lanes
Redding, CA
06.2021 - 07.2024
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cabana Server
Waterworks Park
Redding, CA
05.2023 - 09.2023
- Provided attentive service to guests, ensuring a positive and welcoming atmosphere.
- Processed orders accurately, delivering food and beverages promptly to enhance guest experience.
- Collaborated with kitchen staff to communicate special requests or dietary restrictions effectively.
- Maintained cleanliness and organization of serving area, adhering to health and safety standards.
- Engaged with guests to build rapport, enhancing their overall enjoyment at the facility.
- Adapted quickly to changing demands during peak times, ensuring smooth service flow.
- Learned menu offerings thoroughly to provide informed recommendations to guests upon request.
- Handled cash transactions accurately, maintaining financial responsibility throughout shifts.
- Resolved guest concerns promptly, demonstrating exceptional problem-solving abilities.
Education
Shasta Adult School
Redding, CA12-2025
Skills
- Effective multitasking
- Customer service expertise
- Strong interpersonal skills
- Consistent reliability
- Cash handling proficiency
- Order accuracy
- Food safety practices
- Customer service
- Problem-solving
Timeline
Cabana Server
Waterworks Park
05.2025 - 09.2025
Family Babysitter
Family Freind
08.2024 - 02.2025
Cabana Server
Waterworks Park
05.2023 - 09.2023
Cashier, Cook
Shasta Lanes
06.2021 - 07.2024
Shasta Adult School