Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every guest a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Cabana Server
Pine Lake Country Club
Matthews, NC
05.2023 - 08.2024
Attended to guest needs promptly and efficiently while on shift.
Handled guest's food and beverage orders and delivered them promptly.
Maintained cleanliness of cabana areas throughout the day.
Provided prompt, efficient, and courteous service.
Ensured all safety protocols were followed at all times when handling food and beverages.
Disney College Program Intern
Walt Disney World
Orlando, FL
01.2024 - 05.2024
Provided exceptional service to guests while ensuring safety protocols were met.
Promptly, efficiently, and safely handling guests' food and beverage orders.
Maintaining a clean and safe environment for guests.
Utilizing a computerized reservation/seating system.
Greeting and seating guests in restaurants.
Facility Operations
Life Time Fitness
Charlotte, NC
08.2023 - 01.2024
Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks.
Washes, folds, and stocks member towels and ensures the locker rooms are neat and orderly.
Ensures the usage of locker room consumables, cleaning products, and chemicals follows the amount prearranged by the department budget.
Respond to member inquiries regarding Lifetime products, services, policies, and procedures
Shift Leader
Jeremiahs Italian Ice
Matthews, NC
09.2020 - 05.2023
Supervised and led peers to maintain productivity and customer service levels.
Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements.
Delegated tasks to employees and monitored activities and task completion.
Resolved customer complaints promptly and professionally.
Education
Associate of Arts - Communications And Marketing
Central Piedmont Community College
Charlotte, NC
Skills
Customer service
Effective Communication
Leadership
Time management
Cash Handling
POS system knowledge
Timeline
Disney College Program Intern
Walt Disney World
01.2024 - 05.2024
Facility Operations
Life Time Fitness
08.2023 - 01.2024
Cabana Server
Pine Lake Country Club
05.2023 - 08.2024
Shift Leader
Jeremiahs Italian Ice
09.2020 - 05.2023
Associate of Arts - Communications And Marketing
Central Piedmont Community College
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