Gabriela Garcia
North Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I am an Energetic Banquet Server known for high productivity and efficient task completion. Skilled in customer service, time management, and teamwork, ensuring smooth operations during events. Excel in communication, adaptability, and problem-solving, contributing to enhanced guest satisfaction and seamless event execution.
Overview
15
15
years of professional experience
Work History
Cabana Server
Park MGM Resort & Casino
Las Vegas, NV
01.2024 - Current
- Provided excellent customer service to enhance guest experiences at cabanas.
- Delivered food and beverages to guests promptly and efficiently.
- Managed inventory of supplies and ensured proper stock levels.
Banquet Server
Fontainebleau
Las Vegas, USA
10.2023 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Arranged linens and table settings according to seating plan and event theme.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Lounge Server
The Mirage
Las Vegas, USA
07.2011 - 07.2024
- Recommended wines, spirits, and beers based on individual preferences, enhancing guest experience.
- Streamlined order processing by coordinating efficiently with bartenders on drink orders, improving service flow.
- Managed high-volume workloads during peak hours while maintaining a positive attitude and professional demeanor.
- Ensured clean and organized lounge area, contributing to guest comfort and safety.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Skills
- Tableside Service
- Menu Memorization
- Menu Presentation
- Menu knowledge
- Beverage Preparation
- Upselling techniques
- Food safety
- Guest Relations
- Customer Service
- Time Management
- Attention to detail
- Clear Communication
- Positive attitude
- Arranging Banquet Hall
Timeline
Cabana Server
Park MGM Resort & Casino
01.2024 - Current
Banquet Server
Fontainebleau
10.2023 - Current
Lounge Server
The Mirage
07.2011 - 07.2024