Christian Perez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Kuba Cabana
Kuba Cabana
Miami, FL
01.2022 - 05.2024
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Developed and implemented effective strategies to maximize sales and profits.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Created promotional campaigns to increase store traffic and generate revenue.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
EL Santo and The Gramercy
Opium Group
Miami, FL
03.2020 - 12.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
Server
Seaspice
Miami, FL
01.2015 - 11.2018
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FLSkills
- Tableside Service
- Adaptable mindset
- Cash handling proficiency
- Reservation Management
- Reliability and punctuality
- Team player mentality
- Menu knowledge
- Special Event Coordination
- Point of Sale (POS) system operations
- Table setting arrangements
- Service prioritization
- New Employee Orientation
- Food Safety
- Guest Relations
- Food and beverage pairing
Languages
English
Professional
Spanish
Professional
Timeline
Kuba Cabana
Kuba Cabana
01.2022 - 05.2024
EL Santo and The Gramercy
Opium Group
03.2020 - 12.2022
Server
Seaspice
01.2015 - 11.2018
Associate of Science - Business Administration
Miami Dade College
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