Janessa Miller
Tamarac,FL
Summary
Small business owner with a proven track record in business management and development. Successfully founded a custom baked goods company, enhancing customer satisfaction through strategic planning and exceptional service. Previously excelled as a Front Desk Receptionist at ACE Training, showcasing strong problem-solving and scheduling skills to optimize office efficiency.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Self-employeed
Tamarac, FL
05.2022 - 06.2025
- Founded and managed a small business specializing in custom baked goods.
- Handled product creation, order management, marketing, customer service.
- Ensured quality control organization, time management.
- Developed string communication skills through coordinating with clients.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Front Desk Receptionist
ACE Training
Coral Springs, FL
09.2020 - 11.2022
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointments and schedules for staff, optimizing office workflow and efficiency.
- Responded to guest inquiries promptly, enhancing overall customer satisfaction and experience.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Education
Associate of Applied Science - Veterinary Technology
San Juan College
Farmington, NM05-2027
Skills
- Small business operations
- Planning and execution
- Business marketing
- Business management and development
- Strategic planning
- Customer service
- Desktops, laptops, and mobile devices
- Inventory tracking and management
- Attention to detail
- Listening skills
- Problem-solving skills
- Scheduling
Timeline
Small Business Owner
Self-employeed
05.2022 - 06.2025
Front Desk Receptionist
ACE Training
09.2020 - 11.2022
Associate of Applied Science - Veterinary Technology
San Juan College