Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Janet Aldaco Vargas

Mesa,AZ

Summary

Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building and communication skills. Offering nearly a year of related experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Financial Aid Technician

Mesa Community College
07.2023 - Current
  • Counseled students and parents about financial aid options and program details.
  • Communicated with prospective students to illustrate available financial aid opportunities.
  • Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
  • Provided financial aid counseling to enrolled and prospective students.

Donor Support Technician

CSL Plasma
07.2021 - 12.2021
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Regarded as one of the fastest Technicians to promote customer satisfaction and efficiency.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Retail Sales Associate

Ross Dress For Less
10.2019 - 05.2021
  • In the 95th percentile of fast and correct check out times.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

Bachelor of Science - Public Health

Northern Arizona University
Flagstaff, AZ
05.2025

Skills

  • Customer Service
  • Organizational Skills
  • Interpersonal Skills
  • Clerical Skills
  • Product Knowledge

Certification

  • Cybersecurity Fundamentals , Mesa Community College - 01/24-05/25

Languages

Spanish
Native or Bilingual

Timeline

Financial Aid Technician

Mesa Community College
07.2023 - Current

Donor Support Technician

CSL Plasma
07.2021 - 12.2021

Retail Sales Associate

Ross Dress For Less
10.2019 - 05.2021

Bachelor of Science - Public Health

Northern Arizona University

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Janet Aldaco Vargas