Mayra Reyna
South Gate ,CA
Summary
Adept Student Counselor offering experience in counseling students on college and career readiness, academics and interpersonal conflicts. Driven to help students achieve success by providing guidance on career options, higher education choices and life planning. Attentive in identifying early warning signs of harmful behavior in students to provide preventive counseling. Consistent in meeting the established goals of the counseling program by implementing ASCA Nation Model. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Overview
7
7
years of professional experience
Work History
Financial Aid Technician
Downey Unified School District
Downey, CA
09.2022 - Current
- Processed student financial aid applications, ensuring compliance with regulations and timely disbursement of funds.
- Assisted students in understanding financial aid options, enhancing accessibility to educational resources.
- Maintained accurate records of financial aid awards and student eligibility using district software systems.
- Collaborated with academic departments to facilitate communication regarding student financial aid status and requirements.
- Conducted workshops to educate students on navigating the financial aid process effectively.
- Reviewed and verified documentation for accuracy, ensuring adherence to federal and state guidelines.
- Maintained compliance with federal, state, and institutional regulations by staying current on policy updates and proactively updating procedures.
- Counseled students and parents about financial aid options and program details.
- Evaluated individual student needs, determining appropriate types and amounts of financial assistance based on eligibility criteria.
- Managed a high volume of financial aid applications, ensuring accurate awarding and prompt distribution of funds.
- Implemented software solutions that streamlined processes related to application submission, evaluation, award determination, disbursement tracking, and reporting requirements for regulatory compliance purposes.
Intermediate Clerk
Downey Unified School District
Downey, CA
09.2020 - 09.2022
- Assisted students in understanding financial aid options and application procedures.
- Reviewed documentation for accuracy and completeness, improving application turnaround time.
- Maintained up-to-date knowledge of financial aid policies and funding opportunities.
- Trained new staff on financial aid processes and system navigation for improved service delivery.
- Implemented process improvements that enhanced operational efficiency within the office.
- Provided exceptional customer service, addressing inquiries regarding financial aid status and eligibility promptly.
- Developed informational materials for prospective students regarding available financial assistance options to promote informed decision-making about college enrollment costs.
- Assisted students and families with navigating the financial aid process, resulting in increased satisfaction and accessibility to resources.
- Decreased response time on financial aid inquiries by promptly answering phone calls and emails from students, parents, and staff members.
- Maintained confidentiality of student records while adhering to federal regulations, safeguarding sensitive information and ensuring compliance.
- Streamlined office procedures for filing and data entry, increasing overall efficiency in managing financial aid paperwork.
- Participated in professional development opportunities to stay informed about best practices in financial aid administration, applying new knowledge for the benefit of students and office operations.
Senior Instructional Assistant
Imperial Elementary School
Downey, CA
05.2019 - 09.2020
- Assisted teachers in developing and implementing instructional materials tailored to diverse learning needs.
- Provided one-on-one support to students, enhancing understanding of curriculum concepts and fostering academic growth.
- Collaborated with educators to assess student progress and modify teaching strategies based on individual performance.
- Organized classroom activities and resources, ensuring an engaging and structured learning environment for all students.
- Developed strong relationships with students, parents, and staff to facilitate open communication and address concerns proactively.
- Participated in professional development workshops to stay updated on educational trends and improve instructional support skills.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Participated in parent-teacher conferences, offering insights and suggestions to support student success at home and school.
Education
Master of Science -
Master of Science - Educational Counseling
University of La Verne
La Verne, CA05-2027
Skills
- Fluent in Spanish
- Microsoft PowerPoint, Outlook, Excel, Calendar, OneDrive,Word
- Time management abilities
- Data collection
- Interpersonal communication
- Professionalism
- Information gathering
- Documentation review
- Self motivation
- Data entry
- Team building
- Verbal and written communication
- Organizational skills
- Multitasking Abilities
- Reliability
- Critical thinking
- Teamwork and collaboration
- Problem-solving
- Document tracking
- Application processes
- Student advisement
- Student counseling
- Student support
Affiliations
- Member of American School Counselor Association (ASCA)
- Federally trained by the U.S Department of Education to administer Title IV Federal Student Aid (Federal Pell Grant)
Languages
Spanish
Native or Bilingual
Timeline
Financial Aid Technician
Downey Unified School District
09.2022 - Current
Intermediate Clerk
Downey Unified School District
09.2020 - 09.2022
Senior Instructional Assistant
Imperial Elementary School
05.2019 - 09.2020
Master of Science -
Master of Science - Educational Counseling
University of La Verne