Janet Apple
Phoenix,AZ
Summary
Customer service professional with expertise in food safety and time management. Enhances customer satisfaction through attentive service and effective communication. Skilled in medication administration and care documentation, creating a compassionate environment for clients. Delivers high-quality support and innovative solutions.
Overview
11
11
years of professional experience
Work History
Customer Service
McDonald's Restaurant
Phoenix, Arizona
2026.07 - Current
- Took customer orders at counter and drive-thru with friendly service.
- Operated cash register and handled payment transactions accurately.
- Assisted team members during rush periods with speed and courtesy.
- Restocked ingredients, packaging, and supplies to support daily service.
- Cleaned workstations, dining areas, and equipment during busy shifts.
- Assembled menu items following kitchen instructions and food safety rules.
- Followed sanitation, safety, and quality standards in restaurant operations.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Deli Clerk
Bashas
Morenci, AZ
2023.11 - 2024.01
- As a deli clerk in a grocery store, my primary responsibilities include providing excellent customer service by assisting customers with their deli selections, slicing meats and cheeses to their specifications, and preparing deli platters. Maintained clean, organized deli counter, ensuring proper labeling and attractive display of products. Processed cash transactions, weighed and priced deli items, restocked inventory to meet customer demand. Adhered to food safety and hygiene protocols, ensuring quality and safety of deli products for customer satisfaction. Customer interaction, attention to detail, and a friendly demeanor are key aspects of this role.
- Served personalized deli orders at the counter, providing friendly and efficient customer service to enhance satisfaction.
- Prepared a variety of deli meats, cheeses, and ready-to-eat foods for customers at Bashas, ensuring freshness and quality.
- Sliced various meats and cheeses using deli equipment, adhering to store procedures for safety and quality.
DCW
VALLEYLIFE
Phoenix, AZ
2016.05 - 2016.10
- Delivered personalized assistance to individuals facing challenges due to age, disability, or illness, enhancing their quality of life.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily responsibilities with precision to maintain operational flow.
DCW
Urgent Home Care
Phoenix, AZ
2015.09 - 2016.03
- Direct care workers play a crucial role in providing personalized support to individuals in need, such as the elderly or those with disabilities. Assisted clients with daily activities including bathing, dressing, and meal preparation to promote independence and dignity. Monitored and administered medications. Collaborated with healthcare professionals to ensure clients' well-being. Built rapport and provided emotional support to foster a compassionate and understanding environment for clients. Helped clients engage in social and recreational activities, maintained clean living spaces, and documented relevant information to ensure continuity of care. This role demands patience, empathy, and a commitment to enhancing the quality of life for those they serve.
- Performed daily tasks with precision and attention to detail.
- Developed creative strategies to improve team effectiveness and productivity.
- Collaborated with a diverse team to meet objectives and resolve product-related challenges.
Skills
- Customer service, English, Food service, Time management, Computer literacy
- Customer service
- Inventory management
- Time management
- Computer literacy
- English
Timeline
Customer Service
McDonald's Restaurant
2026.07 - Current
Deli Clerk
Bashas
2023.11 - 2024.01
DCW
VALLEYLIFE
2016.05 - 2016.10
DCW
Urgent Home Care
2015.09 - 2016.03