Summary
Work History
Education
Skills
Languages
Timeline
Generic

Janet Caderno

Columbia380 Rowe St Spartanburg Sc 29301,SC

Summary

Dynamic leader with proven expertise in operations management and team leadership honed at Shane’s Ribs. Excelled in enhancing customer satisfaction and resolving conflicts, demonstrating exceptional decision-making and verbal communication skills. Achieved significant improvements in staff productivity and service delivery through strategic planning and effective staff training.

Work History

Manager

Shane’s Ribs
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Diploma -

Miami Jackson Senior High
Miami, FL
06.1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Strategic planning
  • Operations management

Languages

Spanish
Native or Bilingual

Timeline

Manager

Shane’s Ribs

Diploma -

Miami Jackson Senior High
Janet Caderno