Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Cervantes

Farmers Branch

Summary

Detail-oriented transaction specialist with over three years of experience in precise financial processing and strict adherence to compliance standards. Proven expertise in managing transactions, analyzing complex data sets, and swiftly resolving discrepancies to drive operational efficiency. Recognized for exceptional collaboration skills and adaptability to evolving business needs, contributing significantly to team success and achieving outstanding results. A reliable professional dedicated to maintaining confidentiality while upholding the highest standards of integrity and excellence in all endeavors.

Overview

2026
2026
years of professional experience

Work History

Packing Lead

Warehouse: Epi
06.2016 - 09.2020
  • 4 years
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Transaction Specialist

Citibank: Lockbox
  • 1 year and 6 months
  • Processed high-volume transactions with attention to detail, ensuring accuracy and compliance with company policies.
  • Used data entry skills to accurately document and input statements.

Transaction Processing Analyst

JPMorgan Chase
06.2024 - Current


  • Processed financial transactions using advanced software tools to enhance operational efficiency.
  • Collaborated with cross-functional teams to resolve discrepancies in transaction records.
  • Developed and maintained detailed documentation of transaction processing procedures.
  • Collaborated with cross-functional teams to resolve transaction discrepancies and enhance operational efficiency.
  • Implemented quality control measures that reduced errors in transaction processing, enhancing overall service delivery.
  • Managed risk effectively by identifying potential fraudulent activities and escalating concerns as necessary.
  • Handled high volume of transactions promptly, consistently meeting productivity targets.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols in all transactions.

Sales Assistant

Royal Gold and Silver
10.2022 - 05.2023


  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained organized merchandise displays to promote product visibility and drive sales.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Educated customers about product features, benefits, and usage for informed purchasing decisions.

Education

High School -

R.L Turner High School
Carrollton, TX
06.2016

Skills

  • Secure lockbox management
  • Flexible and adaptable
  • Computer skills
  • Efficient document handling
  • Professional respect
  • Quick learner
  • Accountable for tasks
  • Optimistic mindset
  • Collaborative work
  • Advanced Spanish communication skills
  • Highly organized

Languages

Spanish
Native or Bilingual

Timeline

Transaction Processing Analyst

JPMorgan Chase
06.2024 - Current

Sales Assistant

Royal Gold and Silver
10.2022 - 05.2023

Packing Lead

Warehouse: Epi
06.2016 - 09.2020

Transaction Specialist

Citibank: Lockbox

High School -

R.L Turner High School

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