Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Janet Dana

Pine Hills,CA

Summary

Dynamic Executive Administrative Assistant with a proven track record at San Bernardino County, excelling in schedule management and travel arrangements. Recognized for enhancing communication and organization, I effectively prioritized executive tasks, maintained confidentiality, and fostered a collaborative work environment, ensuring seamless operations and supporting team productivity.

Professional Secretary with over 15+ years of experience managing daily administrative support tasks and operations in Government industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

2024
2024
years of professional experience

Work History

Administrative Assistant/ Secretary I

SB County- Arrowhead Regional Medical Center

Executive Administrative Assistant II

San Bernardino County- Children & Family Services
07.2023 - 12.2023
  • Scheduled appointments and handled calenders for senior leadership.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Organized and updated schedules for executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Answered high volume of phone calls and email inquiries.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Updated and maintained confidential databases and records.

Administrative Assistant/ Secretary I

SB County- Arrowhead Regional Medical Center
10.2021 - 07.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.

Administrative Assistant- Family Medicine

SB County- Arrowhead Regional Medical Center
10.2020 - 10.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Administrative Assistant- Surgery Department

SB County- Arrowhead Regional Medical Center
08.2016 - 10.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Business

Victor Valley College
Bear Valley Road, Victorville, CA

Skills

  • Travel arrangements
  • Mail distribution
  • Schedule management
  • File management
  • Verbal and written communication
  • Multi-line phone systems
  • Organization
  • Appointment scheduling
  • Calendar management
  • Supply ordering
  • Administering payroll
  • Document preparation
  • Adaptability and flexibility
  • Problem-solving aptitude
  • Professionalism

Timeline

Executive Administrative Assistant II

San Bernardino County- Children & Family Services
07.2023 - 12.2023

Administrative Assistant/ Secretary I

SB County- Arrowhead Regional Medical Center
10.2021 - 07.2023

Administrative Assistant- Family Medicine

SB County- Arrowhead Regional Medical Center
10.2020 - 10.2021

Administrative Assistant- Surgery Department

SB County- Arrowhead Regional Medical Center
08.2016 - 10.2020

Administrative Assistant/ Secretary I

SB County- Arrowhead Regional Medical Center

Business

Victor Valley College
Janet Dana