Jennifer Wingo
Temple,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Well-organized and quick learner.
Overview
16
16
years of professional experience
Work History
Secretary/Administrative Assistant
Belton ISD
04.2015 - 06.2024
- Answered multi-line phone system, Copying, faxing, filing documents, Microsoft Word, Excel, Google Drive
- Scheduled appointments, interviews, and meetings and conducted follow-up calls; maintained admin's calendars
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail
- Managed budgets and company credit card
- Maintained office supplies inventory by checking stock and ordering new supplies
- Maintained monthly reports, receipts and invoices.
- Screened visitors and issued badges to maintain safety and security.
- Booked airfare, hotel, conference registrations, and ground transportation to coordinate travel
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted with new hires, transfers, terminations, changes in job classifications or training
- Processed staff orders accurately and within agreed timeframes
- Sorted and distributed office mail and recorded incoming shipments
Cash Room/Stock Room Associate
JC Penney
05.2014 - 04.2015
- Prepared bank deposits
- Sorted and counted coin and currency to make change for associates.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Organized warehouse, stockroom, and store near shift close.
- Checked numbers manually and used hand-held equipment to locate products.
- Shelved new and returned inventory according to proper storage procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Utilized POS System to enter customer transactions and accurately record all sales.
- Updated merchandise pricing to match new values and special promotional rates.
Dispatcher/Call Taker
Bell County Communications
05.2008 - 05.2010
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assisted callers in emergency situations with appropriate information and support.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
Education
Registered Dental Assistant
Temple Dental Assistant School
Temple, TX07.2024
High School Diploma -
Belton High School
Belton, TX05.2002
Skills
- Customer Service
- Appointment Scheduling
- Office Administration
- Travel Arrangements
- Confidentiality understanding
- Organization
- Calendar Management
- Supply Ordering and Restocking
- Multi-Line Phone Systems
Timeline
Secretary/Administrative Assistant
Belton ISD
04.2015 - 06.2024
Cash Room/Stock Room Associate
JC Penney
05.2014 - 04.2015
Dispatcher/Call Taker
Bell County Communications
05.2008 - 05.2010
Registered Dental Assistant
Temple Dental Assistant School
High School Diploma -
Belton High School