Janet Fusco
Salem,Ct
Summary
Highly skilled and accomplished Operations and Property Manager with responsibility for up to 1,500 housing units and all facets of facilities management, contract administration, administrative management, budgets, finance, and regulatory compliance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Compliance Project Manager
Maloney Properties
01.2023 - Current
- Ensuring properties are operated in an efficient and effective manner in accordance with company policies, procedures, and budgets
- Identify property deficiencies and areas to improve (fiscal, administrative, or physical)
- Monitor rental activity and competition trends by rental traffic, advertising effectiveness, and request revisions based upon the review
- Approve rent renewals
- Tracking rental increases across the portfolio, preparing the documents, sending out within the allocated time for approval, follow up to ensure the increase has been approved to complete in resident ledger prior to effective date
- Monitor property staff’s efforts with rent collections and maintaining acceptable occupancy levels
- Monitor properties fiscal and physical performance in relation to property plan/budget
- Prepare, analyze, and distribute monthly property fiscal and operational performance report
- Prepare quarterly financial projections for submission to Regional Vice President
- Conduct annual property audits and ensure properties are properly prepared for internal and external property reviews (REAC, PR/MOR, CMC’S INTERNAL AUDIT, LIHTC ETC.)
- Problem solving skills for addressing Yardi specific property challenges
- Leadership ability to guide teams and exceed performance targets within portfolio standards
- Run EIV monthly reports for portfolio, send reports to property, follow up on all income discrepancies, multi subsidy, new hires and identity issues are completed with documentation showing resolution
- Track EIV using income discrepancies, new hire, identity, multi subsidy and deceased log spreadsheet throughout the portfolio
- Site visits review files, EIV binders, property regulatory agreements, TSP, and physical property inspections to ensure property is within compliance of agencies, preventive maintenance is followed showing curb appeal and well maintained property
Traveling Community Manager
Related Management Metropolitan New York
11.2020 - 01.2023
- Budgets, Accounts receivable, Accounts Payable, Collections
- Cover property when understaffed, need assistance to complete Recertifications, collections and vacancy issues.
- Manage core operational responsibilities including affordable housing compliance, repairs, capital improvements, staff and construction supervision, accounting, security, tenant relations, marketing, and leasing.
- Manage and control multi-million-dollar budgets to meet Net Operating Income (NOI’s)
- In conjunction with the RPM, assist in formulation of budgets for each upcoming calendar year. Responsible for staying within the established budget guidelines throughout the year.
- Actively maintain and report monthly variances and narratives.
- Review all notices to vacate to determine the cause of the move-out.
- Physically walk and inspect community on a regular basis; check on vacant apartments.
- Update’s vacancy status daily. Coordinates with maintenance and make ready staff to ensure timely recondition of apartments after move-out.
- Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
- Selected Accomplishments
- Managed core administrative management functions covering safety, insurance, asset management, accounting, marketing, community outreach, community-based partnerships, and special events
- Communicate standards of excellence and best practices to all service providers
- Serve as liaison to multiple government agencies
Property Manager Multi-Site Mixed Properties LIHTC, PBV, Home, Market and Commercial Space
Pennrose Management PA
01.2020 - 11.2020
- Budgets, Accounts receivable, Accounts Payable, Collections
- Cover property when understaffed, need assistance to complete Recertifications, collections and vacancy issues.
- In conjunction with the RPM, assist in formulation of budgets for each upcoming calendar year. Responsible for staying within the established budget guidelines throughout the year.
- Actively maintain and report monthly variances and narratives.
- Review all notices to vacate to determine the cause of the move-out.
- Physically walk and inspect community on a regular basis; check on vacant apartments.
- Update’s vacancy status daily. Coordinates with maintenance and make ready staff to ensure timely recondition of apartments after move-out.
- Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
- Capital improvements.
- Selected Accomplishments
- Manage core operational responsibilities including affordable housing compliance, repairs, capital improvements, staff and construction supervision, accounting, security, tenant relations, marketing, and leasing.
- Manage and control multi-million-dollar budgets to meet Net Operating Income (NOI’s)
- Prepare, track, and monitor operating budgets, resource allocation and regulatory compliance including LIHTC, HUD, 236/RAP Lease up and preparation for REAC/MOR/HUD/DZECD/DSS Inspections.
Property Manager/Senior Living
Ahepa Management
11.2015 - 01.2020
- Budgets, A/R, Collections, Payroll
- In conjunction with the RPM, assist in formulation of budgets for each upcoming calendar year. Responsible for staying within the established budget guidelines throughout the year.
- Actively maintain and report monthly variances and narratives.
- Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
- Selected Accomplishments
- Spearheaded energy reduction initiatives, reducing consumption in individual facilities by as much as 35%
- Consistently maintained full capacity levels
- Reduced tenant delinquencies through real time communication
- REAC inspector ready, preventive maintenance program
- Prepare, track, and monitor operating budgets, resource allocation and regulatory compliance including LIHTC, HUD, 236/RAP Lease up and preparation for REAC/MOR/HUD/DZECD/DSS Inspections
Property Manager 396 Apartment community Project base/236
HallKeen Management
09.2011 - 03.2013
- Budgets, A/R, Collections, Payroll
- In conjunction with the RPM, assist in formulation of budgets for each upcoming calendar year. Responsible for staying within the established budget guidelines throughout the year.
- Actively maintain and report monthly variances and narratives.
- Review all notices to vacate to determine the cause of the move-out.
- Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
- Selected Accomplishments
- Established a lean and efficient operation with a focus on cost efficiencies, safety and compliance, tenant satisfaction, occupancy rates and profitability
- Used goal setting, performance metrics and real-time performance tracking
- Effectively developed multi-media advertising and networking to maximize high occupancy levels.
- Prepare, track, and monitor operating budgets, resource allocation and regulatory compliance including LIHTC, HUD, 236/RAP Lease up and preparation for REAC/MOR/HUD/DZECD/DSS Inspections
DIRECTOR OF COMPLIANCE/SENIOR REGIONAL PROPERTY MANAGER
DeMarco Management Corp
09.2007 - 09.2011
- Supervised a staff of 75 and improved a wide range of property management functions including interface with existing prospective tenants and delivering top-level client service.
- Prepared lease and rental agreements, supervised office administration and accounting functions including balancing accounts and recording rental payments and data management.
- Communicated with Property Managers, company leaders and customers.
- Selected Accomplishments
- Introduced new purchasing policy that yielded $1 million in savings.
- Created and developed a compliance department and directed compliance operation for entire 75-property portfolio (over 1,500 units).
- Created operations manual and implemented policies, procedures and launched a compliance consulting division.
- Developed tenant selection plans, evaluation, and income certification of prospective tenants.
- Function as liaison to the Chair of the Property Management Committee of the Board of Trustees, ensuring active engagement of members to support our mission.
- Work with executive and property management staff in the implementation, review, and approval of annual budget process. Work with CFO in getting approval of all annual operating and capital budgets. Support design of new major development opportunities. Approve operating budgets for all new developments.
- Provide direct supervision of Director of Facilities and Sustainability, Compliance Manager, Property Managers and Operations Assistant of 75 employees.
- Work with Director of Facilities and Sustainability to establish capital needs plans and preventive maintenance plans/contracts for the portfolio and our fleet of vehicles.
- Lease up, New Construction, Rehabilitation, and annual leasing.
- Portfolio consisted of Market, HUD, Condominiums, LIHTC, Project Based Section 8, PRAC, 236
- A well-established organization specializing in managing and maintaining residential, commercial, and industrial property.
Education
Bachelor of Applied Science - Accounting
Purdue Global University
07.2021
Skills
- Strategic Planning
- Project Management
- Community Outreach
- Goal Setting
- Marketing/Revenue Growth
- REAC ready Prep
- Change/Transformation Management
- Account Portfolio Management
- Team Coaching & Development
- Cross-Functional Communication
- Continuous Quality Improvement
- Property Manager 101 Trainer
- YARDI
- BOSTON POST
- REAL PAGE ONESITE
- HUD MANAGER
- MICROSOFT OFFICE SUITE
- QUICKBOOKS
- HUBBLE
- JD EDWARDS
- ULTIPRO
- ARIBA
Certification
- ARM
- COS
- TCS Certified
- Fair Housing Certification
- Lead Paint Certification
- Asbestos Certification
- OSHA 10
Timeline
Compliance Project Manager
Maloney Properties
01.2023 - Current
Traveling Community Manager
Related Management Metropolitan New York
11.2020 - 01.2023
Property Manager Multi-Site Mixed Properties LIHTC, PBV, Home, Market and Commercial Space
Pennrose Management PA
01.2020 - 11.2020
Property Manager/Senior Living
Ahepa Management
11.2015 - 01.2020
Property Manager 396 Apartment community Project base/236
HallKeen Management
09.2011 - 03.2013
DIRECTOR OF COMPLIANCE/SENIOR REGIONAL PROPERTY MANAGER
DeMarco Management Corp
09.2007 - 09.2011
Bachelor of Applied Science - Accounting
Purdue Global University