Janet Gemmell
Porterville,CA
Summary
Dedicated professional with excellent experience in the manufacturing and food industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Office Assistant
Les' Pipe & Steel
01.2020 - 03.2024
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Waitress/ Bartender
Fugazis
11.2019 - 05.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
Shift Manager
Applebee's Grill + Bar
02.2014 - 11.2019
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Education
High School Diploma -
Monache High School
Porterville, CA06.2000
Skills
- Office Administration
- Invoice Processing
- Expense Reporting
- Business Writing
- Inventory Management
Timeline
Office Assistant
Les' Pipe & Steel
01.2020 - 03.2024
Waitress/ Bartender
Fugazis
11.2019 - 05.2021
Shift Manager
Applebee's Grill + Bar
02.2014 - 11.2019
High School Diploma -
Monache High School