Janet Golzar

Small Business Owner

JMG Enterprises Inc DBA Tropical Smoothie Cafe

Oakton, Virginia

01.2007 - 07.2022

Promoted business via social media to generate leads and maximize brand identity.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Devised processes to boost long-term business success and increase profit levels.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Used business software packages to maintain files and administrative records.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
Delegated [Type] daily tasks to employees, streamlining daily progress and efficiency.
Managed daily operations of [Type] organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Upheld great standards of leadership for employees, consistently leading by example for best-in-class [Type] work.

Overview

Work History

Small Business Owner

Education

Associate of Arts - Business

Skills

Timeline

Small Business Owner

Associate of Arts - Business

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