Janet Harris

• Handled incoming phone calls and efficiently scheduled patient appointments, ensuring optimal time management. Verify, Health insurance

Intake specialist

• Answered phone calls
• Provided new clients with required paperwork to initiate service.
• Assisted with processing rap sheets for inmates
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• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.