JANET HAY
Fountain Valley,CA
Summary
Results driven FedEx Sales professional with a proven ability to build strong customer relationships, acquire and grow new revenue. Seeking to advance within FedEx by expanding my knowledge of pricing strategy, taking on new challenges, and further developing my prospecting, negotiation and closing skills. Motivated to leverage my field sales experience and customer knowledge to drive profitable growth while continuing to develop as a well rounded sales professional.
Overview
18
18
years of professional experience
Work History
FedEx Account Executive/AM II
FedEx Corporation
Long Beach, CA
10.2022 - Current
- Prospect and acquire new business through strategic outreach, relationship building, and solution-based selling, driving new revenue and expanding market share.
- Manage and retain established pipeline of business while identifying opportunities to increase revenue, deepen customer relationships, and expand FedEx solutions.
- Develop customize shipping and logistics solutions aligned with customer needs, operational requirements, and business objectives.
- Execute strategic sales plans to achieve revenue growth through new customer acquisition, account retention and organic growth.
- Partner with cross-functional teams, including operations, pricing, customer service, and international specialists, to develop comprehensive solutions with enhanced service delivery.
- 2026 FedEx Ambassador's Club Winner, recognized for sales performance, revenue growth and achievement of key business objectives.
Home Lending Sales Advisor
JPMorgan Chase
Huntington Beach, CA
05.2017 - 10.2022
- Successful loan officer on the top Chase Home Lending sales team in Southern California.
- Utilized CRM to work leads lists and maintain scheduled follow ups
- Originated new mortgage loans by solicitation of real estate brokers/agents, and builders/developers.
- Built and utilized banker relationships to work collaboratively on bringing in new leads and converting them into live deals.
- One of 14 individuals on the top origination and customer service satisfaction team in the country for JPMorgan Chase.
Home Mortgage Consultant
Current Wells Fargo Home Mortgage
Brea, CA
01.2016 - 05.2017
- Originated mortgage loans by solicitation of real estate brokers/agents, and builders/developers.
- Built and utilized banker relationships to work collaboratively on bringing in new leads and closing them.
- Expedited approvals by building relationships with key individuals.
- Capitalized on local networking events to build new relationships and continue to grow my book of business.
Front Office Manager/ Photography sales
South Coast Photographic
Lake Forest, CA
04.2008 - 05.2016
- Recruited, managed and mentored an average of 4-5 new customer service representatives per year.
- Improved service quality and increased sales by developing a strong knowledge knowledge of products and services.
- Photographer: Solicited and sold photography shoots and photo packages
- Collaborated successfully with a variety of personalities and work styles.
Education
El Dorado High School
Placentia, CAAssociate of Arts -
Fullerton College
Fullerton, CASkills
- Building successful and lasting client relationships
- Multitasking and Prioritization
- Methodical and Organized
- Attention to Detail
- Account Reconciliation
- Remote Work Coordination
- Confidence and Drive
Timeline
FedEx Account Executive/AM II
FedEx Corporation
10.2022 - Current
Home Lending Sales Advisor
JPMorgan Chase
05.2017 - 10.2022
Home Mortgage Consultant
Current Wells Fargo Home Mortgage
01.2016 - 05.2017
Front Office Manager/ Photography sales
South Coast Photographic
04.2008 - 05.2016
El Dorado High School
Associate of Arts -
Fullerton College