Jewelry Sales/Customer Service
Janet Hein
Crescent Jewelers
Highland,IN
26
Years of experience
Experienced and reliable jeweler and sales consultant with over 20 years of experience and dedication with independent stores. Driven to exceed sales goals and build long term relationships with clients. Delivers positive experiences through high-quality customer care.
Work History
Jewelry Consultant
8 Years 6 Months- Assist and educate customers in selection of diamonds, colored gemstones and other fine jewelry.
- Responsible for layaway contracts and monthly payments.
- Create Complimentary jewelry appraisals.
- Evaluate over the counter jewelry purchases of gold and silver jewelry and silver coins.
- Manage and work with jewelry repair accounts.
- Pandora Jewelry sales and service.
- Customer service to all clients.
- Managed and performed comprehensive store-wide jewelry inventories, personally counting and verifying every piece of merchandise.
Jeweler and Sales Professional
17 Years 4 Months- Assist and educate customers in selection of diamonds, colored gemstones and other fine jewelry.
- Create complimentary jewelry appraisals.
- Evaluate over the counter purchases of jewelry, gold and silver coins.
- Responsible for upwards of $150K in yearly sales.
- Working with various jewelry manufacturers and wholesalers to assist in purchasing coordination.
- Manage and work with jewelry repair accounts.
- Experienced eBay Manager - In charge of account at M. Horvath Jewelers.
- EBay responsibilities: All listings and management, photographing, detailed item description, email correspondence and packing/shipping with follow up.
Education
Skills
Jewelry & Metals Education
Appraisal Services
Strong client relations
Proficient in cash management
Customer service oriented
Personable
Motivated team player
Natural leader
Timeline
Jewelry Consultant
Crescent Jewelers
03.2018 - 09.2026Read More
Jeweler and Sales Professional
M. Horvath Jewelers
11.2000 - 03.2018Read More
Thornton Community College
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