Janet Hernandez
First Watch
Naples,FL
15
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Server
4 Years- Responded to customer inquiries about menu items
- Cleaned and reset tables promptly after customer use
- Took customer orders accurately and served food promptly
- Ensured a positive dining experience through attentive service
Patient Registrar
4 Years 9 Months- Confirmed accuracy of patients' demographic information during intake process
- Input and verified patient medical insurance to facilitate billing processes
- Reviewed patients' Advanced Directive and preferred pharmacy details to comply with care preferences
- Scanned patient documents into chart for organized record-keeping
Deli Clerk
1 Year 4 Months- Prepared morning items for three days a week, ensuring freshness for customers
- Trained new team members on company protocols and procedures
- Train new team members
- Ensured customer satisfaction by addressing needs and providing quality service
Server
4 Years 6 Months- Greet customers and present menus
- Make suggestions based on customers’ preferences
- Take and serve food/drinks orders
- Set up tables with appropriate utensils and decor
- Maintained cleanliness of tables throughout service by regularly clearing debris
- Processed checks and collected payments efficiently to ensure smooth transactions
Education
High School - General Studies
Certified Personal Trainer
Pilates Mat 1 Instructor Training
Skills
Languages: English (advanced) and Spanish (advanced)
Strong work ethic
Exceptional customer service
Cash handling
Food safety standards
Professional appearance
Timeline
Server
First Watch
08.2022 - CurrentRead More
Patient Registrar
NCH Healthcare System
11.2017 - 08.2022Read More
Deli Clerk
Oakes Farms Market
07.2016 - 11.2017Read More
Server
Soho Pizza
01.2012 - 07.2016Read More
Danbury High School
High School from General Studies
Read More
National Academy Sports Medicine
Certified Personal Trainer
Read More
Balanced Body
Pilates Mat 1 Instructor Training
Read More