Janet Hoover
Cuyahoga Falls,OH
Summary
Adept at multitasking and guest engagement, I honed my hospitality service expertise at Casa Del Rio Express, ensuring seamless service and fostering warm customer relationships. Trained teams and managed projects at Curl Market, demonstrating a strong work ethic and exceptional customer service skills. Achieved efficient workflow and enhanced student engagement through innovative strategies.
Overview
4
4
years of professional experience
Work History
Server
Casa Del Rio Express
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Student Manager
Curl Market
10.2021 - 04.2024
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Increased student engagement by implementing innovative management strategies and fostering a positive learning environment.
- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
- Kept facility clean and neat with regular attention to maintenance demands.
- Arrived on-time for every shift and prepared supplies for early morning activities.
Care Assistant
Privately Hired
05.2022 - 01.2024
- Drove client to appointments
- Took client grocery shopping and clothes shopping often for anything that they needed.
- Would take client out for walks and lunch to get out of the assisted living home
Education
Bachelor of Science - Biology
Ohio State University
Columbus, OH08.2024
High School Diploma -
Wadsworth High School
Wadsworth, OH05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
Timeline
Care Assistant
Privately Hired
05.2022 - 01.2024
Student Manager
Curl Market
10.2021 - 04.2024
Server
Casa Del Rio Express
06.2020 - Current
Bachelor of Science - Biology
Ohio State University
High School Diploma -
Wadsworth High School
Similar Profiles
Susan McDonoughSusan McDonough
Director of Sales and Marketing at Casa Del Rio Independent LivingDirector of Sales and Marketing at Casa Del Rio Independent Living
Braelyn TurekBraelyn Turek
Server, Part-time Manager at Casa Del RioServer, Part-time Manager at Casa Del Rio
Jordan SmallwoodJordan Smallwood
Server at Casa Del Rio Senior Living FacilityServer at Casa Del Rio Senior Living Facility