Janet Hoover
Cuyahoga Falls,OH
Summary
Adept at multitasking and guest engagement, I honed my hospitality service expertise at Casa Del Rio Express, ensuring seamless service and fostering warm customer relationships. Trained teams and managed projects at Curl Market, demonstrating a strong work ethic and exceptional customer service skills. Achieved efficient workflow and enhanced student engagement through innovative strategies.
Overview
4
4
years of professional experience
Work History
Server
Casa Del Rio Express
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Student Manager
Curl Market
10.2021 - 04.2024
- Trained staff in department procedures and requirements to build cohesive and successful team.
- Increased student engagement by implementing innovative management strategies and fostering a positive learning environment.
- Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
- Kept facility clean and neat with regular attention to maintenance demands.
- Arrived on-time for every shift and prepared supplies for early morning activities.
Care Assistant
Privately Hired
05.2022 - 01.2024
- Drove client to appointments
- Took client grocery shopping and clothes shopping often for anything that they needed.
- Would take client out for walks and lunch to get out of the assisted living home
Education
Bachelor of Science - Biology
Ohio State University
Columbus, OH08.2024
High School Diploma -
Wadsworth High School
Wadsworth, OH05.2021
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
Timeline
Care Assistant
Privately Hired
05.2022 - 01.2024
Student Manager
Curl Market
10.2021 - 04.2024
Server
Casa Del Rio Express
06.2020 - Current
Bachelor of Science - Biology
Ohio State University
High School Diploma -
Wadsworth High School
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