Jordan Smallwood
Peoria,AZ
Summary
Dependable Server successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Casa Del Rio Senior Living Facility
09.2021 - 11.2023
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Education
GED -
Arizona Department of Education
Arizona 05.2023
Skills
- Table Bussing
- Order Management
- Guest Engagement
- Safe Food Handling
- Table Setting
- Beverage Preparation
- Food Running
- Supply Restocking
- Menu Memorization
Certification
Food Handlers Card
Timeline
Server
Casa Del Rio Senior Living Facility
09.2021 - 11.2023
GED -
Arizona Department of Education
Food Handlers Card
Similar Profiles
Susan McDonoughSusan McDonough
Director of Sales and Marketing at Casa Del Rio Independent LivingDirector of Sales and Marketing at Casa Del Rio Independent Living
Janet HooverJanet Hoover
Server at Casa Del Rio ExpressServer at Casa Del Rio Express
Braelyn TurekBraelyn Turek
Server, Part-time Manager at Casa Del RioServer, Part-time Manager at Casa Del Rio