Janet Horn
Summary
Detail-oriented Shipping Coordinator with expertise in shipping documentation, warehouse operations, and team leadership. Committed to enhancing shipping processes and ensuring compliance while maintaining high standards of accuracy.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Coordinator
Emotiv
Greenwood, IN
07.2025 - 02.2026
- Coordinated inbound and outbound shipments to ensure timely delivery of products.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to resolve shipping discrepancies efficiently.
- Assisted in preparing shipping documentation for compliance with regulations.
- Supported training of new staff on receiving and shipping procedures.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
- Collaborated with cross-functional teams to address any shipping or receiving issues, fostering strong working relationships.
- Trained new employees on company protocols and best practices, contributing to overall team efficiency and cohesion.
- Resolved conflicts between team members and addressed complaints or grievances.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Trained new team members on proper and safe use of tools and equipment.
Material Handler
Elwood Staffing(Ceva)
Plainfield, IN
03.2025 - 07.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Assisted in loading and unloading shipments, ensuring accurate inventory management.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Collaborated with team members to streamline material handling processes.
- Assisted with inventory counts, verifying stock levels for accuracy and efficiency.
- Adapted quickly to changing priorities in a fast-paced environment, demonstrating reliability and flexibility.
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Observed safety procedures and practices to prevent injury.
- Enhanced customer satisfaction through timely order processing while ensuring accuracy in picking, packing, and shipping tasks.
- Operated material handling equipment to receive and ship freight.
- Reduced order fulfillment times by efficiently picking and packing items for shipment.
- Maintained optimal stock levels by promptly restocking shelves upon receipt of new inventory deliveries.
- Reduced equipment downtime by performing routine maintenance and reporting any issues to management promptly.
Shipping Clerk
Kenco Logistics
Indianapolis, IN
01.2022 - 09.2023
- Processed incoming and outgoing shipments using warehouse management systems.
- Coordinated logistics for inventory control, ensuring accurate tracking of stock levels.
- Maintained shipping documentation to comply with regulatory requirements and company policies.
- Collaborated with team members to optimize loading and unloading operations, enhancing efficiency.
- Inspected packages for damage and discrepancies, ensuring quality standards were met prior to shipping.
- Monitored shipment schedules, proactively addressing delays to maintain timely delivery commitments.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Customer Service Representative
Inter-media Marketing
Indianapolis, IN
09.2022 - 03.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and managed customer accounts using CRM software.
- Provided product information, assisting customers in making informed purchasing decisions.
- Handled escalated issues promptly, ensuring customer satisfaction and retention.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in training programs to enhance product knowledge and customer service skills.
Material Handler
GXO
CLAYTON IN
03.2020 - 12.2022
- Adapted quickly to changing priorities and fast-paced work environment.
- Followed established safety protocols while handling hazardous materials as required.
- Packed items into appropriate containers for shipment.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Dock Forklift Driver
CTP
GREENWOOD, IN
07.2019 - 08.2020
- Operated dock forklift to efficiently load and unload materials from trucks.
- Ensured compliance with safety regulations during all operational tasks.
- Coordinated with team members to optimize loading schedules and minimize delays.
- Conducted routine inspections on forklift equipment to maintain operational safety standards.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Weighed materials or products to record weight or other production data on tags or labels.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Performed daily equipment checks, ensuring optimal performance levels throughout shifts.
Education
High School Diploma -
Independence Job Corp
Indianapolis, IN07-2004
GED -
Indepedence Job Corp
Indianapolis, IN07-2004
Skills
- Shipping documentation
- Warehouse operations
- Shipment verification
- Records management
- Labeling accuracy
- Active listening
- Team leadership
- Organizational skills
- Computer skills
- Excellent communication
- Workplace safety
- Reliability
- Loading and unloading
- Time management
- Multitasking Abilities
- Teamwork
- Safety procedures
- Warehouse logistics
- Order picking and processing
- Word processing
- Positive attitude
- Attention to detail
- Forklift operation
- Email and phone communication
- Shipping and receiving
Timeline
Shipping and Receiving Coordinator
Emotiv
07.2025 - 02.2026
Material Handler
Elwood Staffing(Ceva)
03.2025 - 07.2025
Customer Service Representative
Inter-media Marketing
09.2022 - 03.2023
Shipping Clerk
Kenco Logistics
01.2022 - 09.2023
Material Handler
GXO
03.2020 - 12.2022
Dock Forklift Driver
CTP
07.2019 - 08.2020
High School Diploma -
Independence Job Corp
GED -
Indepedence Job Corp