JANET HUGHES
Central
Summary
Dynamic professional with extensive experience at Aramark Corporation, excelling in staff management and operations oversight. Proven track record in enhancing customer satisfaction and team productivity through effective training and mentoring. Skilled in inventory control and adept at generating insightful reports to drive improvements. Reliable and self-motivated leader committed to fostering a positive work environment.
Overview
33
33
years of professional experience
Work History
Supervisor
Aramark Corporation
07.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports detailing findings and recommendations.
Manager
Robinson Funeral Home, Coffee Corner
08.2012 - 07.2015
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Assistant Manager
Reserve at Lake Keowee
03.2010 - 05.2012
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
Secretary
SunTrust Bank
10.1992 - 02.1998
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate Degree - Computer Technology
Tri-County Technical College
Pendleton, SC05-1992
High School Diploma -
Pickens High School
Pickens, SC05-1989
Skills
- Training and mentoring
- Staff management
- Customer service
- Inventory control
- Operations management
- Relationship building
- Documentation and reporting
- Multitasking Abilities
- Time management
- Adaptability and flexibility
- Organizational skills
- Reliability
- Self motivation
- Audit reporting
Timeline
Supervisor
Aramark Corporation
07.2015 - Current
Manager
Robinson Funeral Home, Coffee Corner
08.2012 - 07.2015
Assistant Manager
Reserve at Lake Keowee
03.2010 - 05.2012
Secretary
SunTrust Bank
10.1992 - 02.1998
Associate Degree - Computer Technology
Tri-County Technical College
High School Diploma -
Pickens High School
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