Janet Jacobs
Greer,SC
Summary
Compassionate case manager with over 20 years of experience in resource coordination and progress monitoring. Skilled in developing individualized service plans and advocating for clients' needs within the healthcare system, leading to improved outcomes for diverse populations.
Overview
18
18
years of professional experience
Work History
Adult Case Manager
Circles of Care Mental Health Hospital
Melbourne, Florida
01.2016 - 09.2017
- Coordinated communication among clients, families, treatment teams to ensure comprehensive care.
- Monitored client progress, adjusted treatment plans to meet evolving needs.
- Documented case notes and maintained accurate client records.
- Advocated for clients' needs within healthcare system to enhance access to services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
Dependency Care Manager
IMPOWER
Melbourne, Florida
07.2015 - 11.2016
- Assessed client needs and developed individualized service plans.
- Coordinated resources and services to stabilize families in crisis situations.
- Documented case notes and maintained accurate client records.
- Monitored medication compliance for clients on psychotropic medications to ensure adherence and safety.
- Coordinated transportation for clients to ensure access to essential appointments and activities.
Intake Specialist
Circles of Care Mental Health Hospital
Melbourne, Florida
01.2016 - 02.2016
- Conducted initial assessments to gather patient information and needs.
- Collaborated with healthcare teams to create tailored patient intake plans.
- Managed scheduling of new patient appointments to maximize clinic workflow.
- Maintained accurate patient records in electronic health system to ensure compliance and accessibility.
Childrens Targeted Case Manager
Circles of Care Mental Health Hospital
Palm Bay, Florida
09.2010 - 01.2016
- Coordinated care plans for children with mental health needs.
- Collaborated with families to support children's emotional well-being.
- Facilitated meetings with multidisciplinary teams for comprehensive case management.
- Advocated for children's rights and access to resources and services.
- Scheduled meetings with possible parents to establish eligibility for foster care.
- Managed multiple cases simultaneously to ensure effective service delivery.
Family Assessment Worker
United Way Healthy Familes
Cocoa, Florida
02.2003 - 03.2010
- Collaborated with community resources to connect families to essential services, enhancing access to support.
- Developed individualized service plans based on family strengths and goals.
- Documented case notes accurately to maintain compliance with organizational standards.
- Participated in training sessions to enhance skills in family dynamics and assessment techniques.
- Facilitated reunification of separated family members, fostering family stability and strengthening relationships.
- Guided parents in managing challenging child behaviors, promoting healthier family dynamics.
Crisis Phone Counselor
211 Call Crisis
Cocoa, Florida
03.2002 - 03.2009
- Delivered crisis counseling to individuals in emotional distress, offering support during critical moments.
- Coordinated referrals to community resources and support services, enhancing access to essential care.
- Guided clients in coping strategies and available resources, empowering them to manage their challenges effectively.
- Maintained confidentiality and adhered to ethical guidelines rigorously.
Youth Shelter Worker
Crosswinds Youth Services
Cocoa, Florida
10.1999 - 01.2002
- Developed individual service plans tailored to meet specific needs of each resident.
- Supported residents daily by addressing individual needs to promote well-being.
- Facilitated weekly group activities to strengthen relationships and enhance life skills.
- Advised staff members on how best to handle difficult situations involving clients or other personnel.
- Conducted safety checks of all areas of the facility while on duty.
Education
Bachelor of Science -
Richard Stockton State College
Pomona, NY05-1983
Advertising And Design
Mercer County Community College
Trenton, NJSkills
- Client assessment
- Treatment planning
- Crisis intervention
- Progress monitoring
- Resource coordination
- Case documentation
- Client advocacy
Timeline
Adult Case Manager
Circles of Care Mental Health Hospital
01.2016 - 09.2017
Intake Specialist
Circles of Care Mental Health Hospital
01.2016 - 02.2016
Dependency Care Manager
IMPOWER
07.2015 - 11.2016
Childrens Targeted Case Manager
Circles of Care Mental Health Hospital
09.2010 - 01.2016
Family Assessment Worker
United Way Healthy Familes
02.2003 - 03.2010
Crisis Phone Counselor
211 Call Crisis
03.2002 - 03.2009
Youth Shelter Worker
Crosswinds Youth Services
10.1999 - 01.2002
Bachelor of Science -
Richard Stockton State College
Advertising And Design
Mercer County Community College