CHRISTOPHER TORRES
Denton,Texas
Summary
Dedicated professional with extensive experience in mental health case management and support for individuals with developmental disabilities. Skilled in crisis intervention, client assessment, and coordinating services with multidisciplinary teams to improve client outcomes. Bilingual communicator fostering trust and resilience in clients and families.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Adult Mental Health Case Manager
Helen Farabee Clinic
Decatur, TX
04.2026 - Current
- Provide face-to-face assessment and crisis intervention services to any person requesting help or presenting a crisis at any time.
- Support and help severely mentally ill, often impoverished people; assesses, diagnostics, treatment planning and community support services for children, adults and geriatrics persons.
- Assist consumers in making informed choices educating them on community resources and assist with accessing services.
- Schedule assessments and updates treatment plans in accordance with consumer need, and serves on-call after regular business hours.
- Maintained unassigned caseloads and assisted caseworkers with their caseloads.
- Work cooperatively with law enforcement, medical staff and the jail staff.
Preadmission Screening and Resident Review (PASRR) Mental Health Case Manager | Rehabilitation Specialist
Denton County Mental Health Mental Retardation Center
Denton, TX
06.2021 - 01.2026
- Render specialized care for clients with schizophrenia, major depressive disorder, and bipolar while serving within nursing homes to identify resident status and eligibility for PASRR
- Managed diverse client caseload, coordinating care through ongoing monitoring and collaboration with providers, nurses, and staff to optimize service delivery
- Work with individuals exhibiting symptoms of mental illness such as poor hygiene, difficulty controlling anger and low frustration tolerance, difficulty displaying appropriate social behavior, and suicidal or homicidal thoughts
- Conducted monthly client monitoring, facilitating access to therapies, durable medical equipment, and day habilitation facilities to address individual needs
- Transported individuals safely using center vehicles, maintaining an accident-free record and ensuring compliance with safety regulations
Preadmission Screening and Resident Review (PASRR) Habilitation Coordinator
Denton County Mental Health Mental Retardation Center
Denton, TX
05.2019 - 06.2021
- Reviewed information and completed assessments of individuals with intellectual and developmental disabilities (IDD) within nursing facilities to facilitate appropriate admissions and assist in securing alternative living opportunities for those requesting housing options.
- Arranged specialized services such as day programs, independent living skills, and physical therapy
- Gathered and assessed medical records and history of individuals with previous IDD or mental illness issues
- Assisted clients through the company's online portal by addressing PASRR evaluation alerts and reaching out to clients or their families to determine their diagnosis.
- Monitored and checked in with clients every 180 days to present community living options and assisted with transition planning for those considering a move from nursing facilities to the community.
- Composed notes and generated monthly contacts engaged in nursing home PASRR meetings to discuss changes in service needs
- Updated and monitored habilitation service plans for each client to ensure timely responses to their evolving needs.
Mental Health Case Manager | Rehabilitation Specialist
Denton County Mental Health Mental Retardation Center
Denton, TX
06.2017 - 05.2019
- Provided case management services including supported employment, supported housing, budget, and training in accordance with the Texas Resilience Recovery (TRR) guidelines.
- Managed clinical assessments and paperwork to identify the correct level of care assignments and level of rehabilitative services required to fulfill an individual's need
- Ensured compliance with Texas Human Health Services Commission (HHSC) contract requirements and center policies while delivering emergency/crisis intervention and organizing client charts
- Facilitated follow-ups with clients, distributing necessary resources and guiding them through processes for fulfilling paperwork and requesting support
- Collaborated with clients to establish recovery goals during sessions and provided guidance on effective coping skills to manage symptoms related to their diagnosis
Tier I Fulfillment Associate
Amazon Fulfillment Center
Haslet, TX
05.2015 - 06.2017
Maintenance Engineer Tech
DoubleTree by Hilton Hotel
Montgomery, AL
10.2014 - 03.2015
Kitchen Crew Member
Outback Steakhouse
Montgomery, AL
07.2011 - 09.2014
Education
Bachelor of Science - Science Counseling
Faulkner University
Montgomery, ALSkills
- Crisis intervention
- Treatment planning
- Client assessment
- Resource coordination
- Case management
- Mental health advocacy
- Patient communication
- Interdisciplinary collaboration
- Compliance adherence
- Active listening
- Conflict resolution
- Emotional intelligence
- Stress management
- Assessment skills
- Suicide prevention
- Multicultural competence
- Empathy development
- Behavioral analysis
- Problem-solving
Personal Information
Title: CASE MANAGER
Certification
Certified Qualified Mental Health Professional (QMHP), Qualified Intellectual Disability Professional (QIDP), Denton County MHMR, Applied Suicide Intervention Skills Training (ASIST) Certified, Granting Institution, PASRR Certified, Granting Institution, Defensive Driving Training, Granting Institution
QUALIFICATIONS PROFILE
Fluent in both English and Spanish.
AREAS OF EXPERTISE
- Crisis Intervention
- Resource Coordination
- Patient Needs Assessment and Evaluation
- Transition Planning
- Mental Health Counseling
- Patient Advocacy
Timeline
Adult Mental Health Case Manager
Helen Farabee Clinic
04.2026 - Current
Preadmission Screening and Resident Review (PASRR) Mental Health Case Manager | Rehabilitation Specialist
Denton County Mental Health Mental Retardation Center
06.2021 - 01.2026
Preadmission Screening and Resident Review (PASRR) Habilitation Coordinator
Denton County Mental Health Mental Retardation Center
05.2019 - 06.2021
Mental Health Case Manager | Rehabilitation Specialist
Denton County Mental Health Mental Retardation Center
06.2017 - 05.2019
Tier I Fulfillment Associate
Amazon Fulfillment Center
05.2015 - 06.2017
Maintenance Engineer Tech
DoubleTree by Hilton Hotel
10.2014 - 03.2015
Kitchen Crew Member
Outback Steakhouse
07.2011 - 09.2014
Bachelor of Science - Science Counseling
Faulkner University