Compassionate Adult Mental Health Case Manager with extensive experience in client advocacy and crisis intervention. Skilled in developing and implementing personalized care plans that enhance patient outcomes. Proven ability to build strong relationships with diverse stakeholders, including coworkers and law enforcement, while effectively addressing complex situations.
Overview
27
27
years of professional experience
Work History
Adult Mental Health Case Manager
Greater Reach CSB (formerly D19 CSB)
Emporia
07.2016 - Current
Coordinated referrals to community resources and support services to enhance client access and support.
Collaborated with multidisciplinary teams to optimize client care strategies.
Advised family members on effective strategies to support their loved one's recovery journey.
Developed and implemented individualized treatment plans for clients with mental health issues.
Provided crisis intervention services for individuals in need of immediate assistance.
Provided psychosocial support by educating clients about available resources and assisting them with applying for benefits programs.
Identified potential risk factors for relapse or hospitalization and developed proactive strategies to mitigate these risks.
Conducted comprehensive assessments for client mental health needs.
Completed ECO petitions for consumers in a crisis.
Qualified Mental Health Professional
District 19 Community Services Board
Petersburg
10.2013 - 07.2016
Supported individuals with mental health challenges to enhance coping and resilience.
Facilitated group therapy sessions to strengthen skills and promote coping strategies.
Collaborated with multidisciplinary teams to coordinate care services.
Monitored client behavior and communicated significant changes to ensure appropriate interventions.
Utilized evidence-based practices such as cognitive behavioral therapy when working with clients.
Conducted crisis intervention and referred clients to appropriate resources or services.
Crisis Intervention Team Coordinator
District 19 Community Services Board
Petersburg
10.2010 - 06.2012
Coordinated 40-hour crisis intervention training sessions for law enforcement, dispatchers, and first responders, enhancing their skills in crisis management.
Facilitated program planning by collecting and integrating feedback from community stakeholders, ensuring alignment with local needs.
Engaged with community stakeholders to provide updates on CIT training progress in D19, fostering collaboration and transparency.
Track outcome metrics, manage grant reporting.
CIT certified, along with being certified as a train-the-trainer.
Cultivated partnerships with local law enforcement to improve collaboration on community safety initiatives.
Develop relationships with local law enforcement.
Research and develop a curriculum for a 40-hour week CIT class.
Qualified Mental Health Professional
Rescare Homecare
Jackson
08.2008 - 02.2010
Developed individualized treatment plans in collaboration with interdisciplinary teams.
Delivered crisis intervention and support to stabilize clients during critical situations.
Educated clients and families on mental health resources and coping strategies.
Monitored client progress and adapted treatment strategies to enhance therapeutic outcomes.
Participated in interdisciplinary team meetings to discuss patient care plans.
Collaborated with healthcare professionals to coordinate comprehensive care for clients.
Rehabilitation Counselor
Greensville Correctional Center
Jarratt
02.2007 - 04.2008
Collaborated with correctional staff to enhance support services for inmates.
Facilitated group therapy sessions to promote social skills and peer interaction.
Coordinated with external agencies to facilitate post-release resources for successful reintegration.
Maintained accurate records of counseling sessions and rehabilitation activities.
Managed multiple cases effectively, ensuring timely and appropriate rehabilitation interventions.
Attended conferences and seminars regularly in order to stay informed about current trends in rehabilitation counseling practices
Assisted offenders with going before the parole board.
Special Education Teacher
Greensville County Public Schools
Emporia
08.1999 - 06.2006
Developed individualized education plans for students with diverse learning needs.
Collaborated in developing IEP goals informed by data analysis.
Maintained accurate records of student progress towards IEP goals.
Maintained accurate records of student progress and interventions implemented.
Implemented instructional strategies to promote student engagement and participation.
Facilitated tailored small group instruction to address individual learning needs.
Utilized assistive technology to enhance learning experiences for students.
Assessed student performance and communicated insights to parents.
Adult Mental Health Case Manager at Jewish Family and Children Services of MinneapolisAdult Mental Health Case Manager at Jewish Family and Children Services of Minneapolis