Janet Jezzard-Nasse
Kansas City,MO
Summary
Dynamic real estate agent with a versatile background in event coordination and customer service. Known for fostering strong client relationships and streamlining processes to deliver exceptional results in property transactions.
Overview
24
24
years of professional experience
Work History
Real Estate Agent
RE/MAX
Prairie Village, Kansas
01.2021 - Current
- Facilitated property showings and open houses to attract prospective buyers.
- Conducted market research to assess property values and identify trends.
- Assisted clients in residential transactions, ensuring smooth processes from initiation to closing.
- Prepared and presented purchase agreements and contracts for client review.
- Collaborated with mortgage lenders to streamline financing processes.
- Maintained up-to-date knowledge of local real estate markets and industry regulations.
- Utilized CRM software to manage client communications and track sales data.
- Responded promptly to client inquiries via phone or email, fostering strong relationships.
Hairstylist
PS Salon & Spa
Kansas City, Missouri
02.2018 - 09.2023
- Provided personalized consultations to determine client hairstyle preferences and needs.
- Executed various hair cutting and coloring techniques to achieve desired looks.
- Maintained cleanliness and organization of workstations and salon tools.
- Educated clients on hair care products and maintenance routines for optimal results.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Organized scheduling of appointments throughout the day.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Tracked inventory of supplies used for styling services.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Server/Event Coordinator
Anton's Taproom
Kansas City, Missouri
02.2009 - 10.2019
- Coordinated logistics for events, including venue selection and vendor management.
- Developed event timelines to ensure seamless execution of activities.
- Managed budgets by tracking expenses and processing invoices.
- Collaborated with clients to define vision and specific event requirements.
- Organized promotional materials and coordinated marketing initiatives.
- Facilitated team communication to enhance planning efficiency.
- Oversaw setup and breakdown of event spaces per client specifications.
- Provided on-site support during events, addressing issues as they arose.
Server/Host
Nara
Kansas City, Missouri
09.2009 - 08.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff for timely food delivery.
- Handled cash transactions and processed payments accurately.
- Trained new servers on restaurant procedures and service standards.
- Managed customer complaints to enhance overall satisfaction.
- Coordinated with front of house staff to optimize guest flow and seating arrangements.
Server/VIP Host
Bill George/Seven
Kansas City, Missouri
03.2006 - 03.2009
- Trained new servers on VIP protocols and service standards to enhance performance.
- Coordinated VIP reservations, managing guest preferences for exceptional experiences.
- Welcomed high-profile guests, ensuring quality service throughout visits.
- Collaborated with restaurant staff to maintain efficient operations and seamless service.
- Communicated effectively with kitchen staff regarding customer allergies and special requests.
- Monitored guest interactions, addressing concerns promptly to uphold satisfaction.
- Maintained cleanliness and organization of work environment at all times.
- Processed payments accurately and efficiently to ensure smooth transactions.
Server/Host/Lead Server Trainer
Haddad Group/Figlio
Kansas City, Missouri
05.2002 - 01.2006
- Directed training programs to elevate service quality and improve staff coaching.
- Executed opening and closing duties, including setup of dining areas and restocking supplies.
- Provided exceptional service to high volume of daily customers.
Education
Certificate - Real Estate
Career Education Systems
Kansas City, MO01-2020
CA - Cosmetology
House of Hevalin
Kansas City, MO01-2008
Certificate Of Competion - Theatrical Wardrobe
London College of Fashion
London,England01-1995
Samuel Clemens HS
Cibolo, TX01-1989
Skills
- Market analysis and property marketing
- Transaction management and processing
- Contract negotiation and CRM software
- Client relationship management
- Customer service and guest engagement
- Menu knowledge and dietary restrictions
- Order management and accuracy
- Event coordination and shift management
- Team collaboration and support
- Time management and problem solving
- Attention to detail and food safety
- Effective communication and training
- Point-of-sale system operation
- Wine pairing and responsible beverage service
- Service prioritization and upselling techniques
- Front-of-house display creation and daily specials memorization
References
References available upon request.
Timeline
Real Estate Agent
RE/MAX
01.2021 - Current
Hairstylist
PS Salon & Spa
02.2018 - 09.2023
Server/Host
Nara
09.2009 - 08.2019
Server/Event Coordinator
Anton's Taproom
02.2009 - 10.2019
Server/VIP Host
Bill George/Seven
03.2006 - 03.2009
Server/Host/Lead Server Trainer
Haddad Group/Figlio
05.2002 - 01.2006
Certificate - Real Estate
Career Education Systems
CA - Cosmetology
House of Hevalin
Certificate Of Competion - Theatrical Wardrobe
London College of Fashion
Samuel Clemens HS