Janet Jones
Overland,MO
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Currently seeking Shift Supervisor Management positions with the open availability to start immediately.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
St. Luke's Medical Center
08.2013 - Current
- Assisted physicians and nurses with clinical procedures following safe practices.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Documented patient information in EMR and prepared paperwork for medical staff.
- "Super User" of HER System
Medical Assistant, Temporary Assignment
Medical Employment Directory
01.2012 - 08.2013
- Triaged calls and sent e-messages to clinical staff
- Called and faxed pharmacies to submit prescriptions and refills.
- Ordered and documented patient medical lab work
- filed and managed a large volume of calls
- Performed and documented vital signs and EKS and administered injections and phlebotomy
Medical Assistant, Supervisor of Medical Records
St. John's Mercy Hospital, Obstetrics & Gynecology
12.2003 - 10.2010
- Performed medical records management, including filing, organizing and scanning documents in Medical Manager Software
- Managed the assisting of seven doctors on a day-by-day basis
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Researched and responded to patient inquiries
- Performed non-stress tests
Education
Bachelor of Science - Health Administration
Sanford-Brown College
St Louis, MO08.2011
Certification of Medical Assistant Programs - Medical Assisting
St. Louis College of Health Careers
St Louis, MO06.1999
Skills
- EMR Systems
- Specimen Collection
- Medical Records Management
- Clinical Flow Management
- Direct Patient Care/Management
- Case Management
- OB/GYN Procedures
- Medical Assistance
- Conflict Resolution
- Team Management
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
Timeline
Lead Medical Assistant
St. Luke's Medical Center
08.2013 - Current
Medical Assistant, Temporary Assignment
Medical Employment Directory
01.2012 - 08.2013
Medical Assistant, Supervisor of Medical Records
St. John's Mercy Hospital, Obstetrics & Gynecology
12.2003 - 10.2010
Bachelor of Science - Health Administration
Sanford-Brown College
Certification of Medical Assistant Programs - Medical Assisting
St. Louis College of Health Careers
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