Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Lechuga

El Paso,TX

Summary

Motivated professional pursuing advancement as an Accounts Payable Specialist. Known for positive demeanor and dedication to achieving business objectives through effective communication and problem-solving abilities. Detail-oriented individual committed to upholding company policies, procedures, and delivering exceptional customer service. Eager to expand knowledge and skills for personal growth and professional development.

Overview

9
9
years of professional experience

Work History

Member Service Specialist

GECU
04.2023 - Current
  • Encouraged Members to be proactive with their banking
  • Created a friendly environment with members in order to established credibility by remembering names of regulars
  • Assisted supervisors with closing procedures and daily vault balance
  • Connected members with account managers and loan officers
  • Recommended bank products and services that met customers' needs
  • Provided members with product knowledge, account issue resolution and interest rates
  • Greet members as they arrive and assist them in a fast-effective manner
  • Provided expertise to colleagues in response to their queries or worries

Personal Teller

GECU
10.2022 - 04.2023
  • Process teller transactions (deposits, withdrawals, transfers, cashier checks, payments, etc.)
  • Offered exceptional service by remaining friendly and professional
  • Answer member inquiries regarding account balances and transaction history

Field Supervisor

Alegre Personal Assistance Services
06.2020 - 10.2022
  • Field Supervisor- Supervise providers on the field to assure safety and negligence of clients.
  • Assist client on their needs for schedule changes and to assure services were up to date.
  • EVV Specialist- Manage EVV visit error and working them to completion

Externship

Sign Design
01.2016 - 02.2016
  • Displayed strong organizational skills
  • Effectively communicated and collaborated with team members
  • Demonstrated leadership abilities

Education

Associates - Business Management and Accounting

Southwest University
El Paso, Texas
02.2016

Skills

  • TELLER PROCEDURES
  • PEOPLE SKILLS
  • CUSTOMER SERVICE
  • ORGANIZED
  • QUICK PROBLEM SOLVER
  • CALM AND LEVEL-HEADED UNDER DURESS
  • GOAL-ORIENTED
  • EFFECTIVE COMMUNICATION
  • Data entry proficiency
  • Relationship building

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Member Service Specialist

GECU
04.2023 - Current

Personal Teller

GECU
10.2022 - 04.2023

Field Supervisor

Alegre Personal Assistance Services
06.2020 - 10.2022

Externship

Sign Design
01.2016 - 02.2016

Associates - Business Management and Accounting

Southwest University

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