Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Janet Maurer

Manassas,VA

Summary

Dynamic 911 Supervisor with extensive experience at Loudoun County Fire And Rescue, excelling in crisis management and team leadership. Proven track record in training development and regulatory compliance, ensuring operational excellence and readiness. Adept at incident reporting and fostering a collaborative environment, consistently enhancing dispatch operations and staff performance.

Overview

29
29
years of professional experience
1
1
Certification

Work History

911 Supervisor

Loudoun County Fire And Rescue
Leesburg, VA
01.2001 - 05.2023
  • Plan, organize, direct, and supervise the activities of dispatch staff, including scheduling and training. Manage daily functions of the assigned area and staff, ensuring operational plans are followed, and maintain readiness in case of emergencies. Ensure adherence to policies and procedures. Perform dispatcher duties as required, including receiving, evaluating, and processing emergency and non-emergency calls. Facilitate and participate in trainings. Maintain all Local, State, and National Certifications. Write yearly evaluations for subordinates. Counsel subordinates, as necessary. Make sound decisions under pressure. Utilize the Emergency Radio, adhering to all policies, both internal and FCC. Consistently multitask as an individual and work as part of a team, simultaneously. Other duties as assigned, to include but not limited to: attending mandatory meetings, being an active member of the Quality Assurance Team, assisting superiors with projects, making copies of emergency calls, and gathering and submitting baseline statistics.

Paramedic - Volunteer

Round Hill Volunteer Fire and Rescue
Round Hill, VA
09.1994 - 12.2007
  • Provide Advanced Life Support care for all patients during transport, to the Emergency Room. Oversee any and all care provided by my team. Ensure all policies and procedures are adhered to at all times, both Administrative and Operational. Perform inventories of the ambulance and supplies to include all medications each shift. Correct any deficiencies. Provide patient reports, to the Emergency Room both during transport and upon transfer of patient care at the Emergency Room. Document, via writing a patient report, the patient's status during transport, any and all care provided, and the results of such care. Maintain all local, state, and national certifications.

Paramedic

Loudoun-Fairfax Ambulance Service
Sterling, VA
07.1996 - 07.2001
  • Provide Advanced Life Support care for patients during inter-facility transports. Oversee any and all care provided by my team. Ensure all policies and procedures are adhered to at all times, both Administrative and Operational. Perform inventories of the ambulance and supplies to include all medications each shift. Correct any deficiencies. Receive and provide patient reports at both sending and receiving hospitals. Document, via writing a patient report, the patient's status during transport. Maintain all local, state, and national certifications.

Manager

Round Hill Mini-Mart
Round Hill, VA
11.1994 - 07.1996
  • Wait on customers. Maintain store inventory. Process incoming deliveries. Oversee staff performance. Process all forms of payment. Prepare nightly bank deposits. Scheduling, of employee work shifts.

Education

Some College (No Degree) - Secondary Education/Spanish

Frostburg State University
Frostburg, MD

Associate of Arts - Education

Hagerstown Junior College
Hagerstown, MD
05-1986

High School Diploma -

Williamsport High School
Williamsport, MD
06-1982

Skills

  • Emergency response
  • Crisis management
  • Dispatch operations
  • Regulatory compliance
  • Incident reporting
  • Training development
  • Quality assurance
  • Communication skills
  • Team leadership
  • Staff supervision

Accomplishments

  • Loudoun County: Supervisor of the Year, County Valor Team Award, Unit Citation, Individual Citation
  • Superior Care Recognition from Reston Hospital ICU
  • Round Hill Volunteer Fire Department - EMS Provider of the Year

Certification

  • Expired: National Registry Paramedic, CPR, APCO Supervisor/Training Officer/Fire Dispatcher/ EMS Dispatcher, Quality Assurance, Emergency Medical/Fire/Police Dispatch through International Academy of Emergency Dispatching.

References

  • Drew Topping-Sullivan - friends since August 1986 - cell# 207-505-28474
  • Jessica Snowden - friend and was co-worker in 911 Center since 2015 cell# 304-707-6709
  • Amy Bunty - friend and co-worker in 911 Center since January 2001 - cell# 240-674-0839

Timeline

911 Supervisor

Loudoun County Fire And Rescue
01.2001 - 05.2023

Paramedic

Loudoun-Fairfax Ambulance Service
07.1996 - 07.2001

Manager

Round Hill Mini-Mart
11.1994 - 07.1996

Paramedic - Volunteer

Round Hill Volunteer Fire and Rescue
09.1994 - 12.2007

Some College (No Degree) - Secondary Education/Spanish

Frostburg State University

Associate of Arts - Education

Hagerstown Junior College

High School Diploma -

Williamsport High School

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