Janet Meszaros

• Reviewed and processed customer invoices and credits, ensuring accuracy of data entered into billing system company-wide.
• Coordinated with other departments, such as accounting, sales, and collections, to resolve billing disputes quickly for our customer invoices and our freight carrier invoices.
• Processed credits and credit card refunds for customers who requested cancellation of shipments within the specified time frame.
• Answered customer inquiries regarding billings, invoicing, payment options, credits, freight adjustments, and tax adjustments.
• Trained new staff members on proper use of the company's invoice billing and credit card system software.
• Worked with team members to identify and develop process improvements.
• Received, and recorded cash, checks, credit cards and adjustments.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Processed direct ship invoices, EDI order.
• Ordered office supplies and approved all orders company-wide.

Previous Work Experience.

• D&D Associate, Inc., 1999-2002 - Billing
• La-Z-Boy Furniture, 1991-1999 - Billing and Credits