MANDEEP K GILL
Ceres,CA
Summary
Four years of experience in the restaurant industry in New Zealand, followed by six months in a gas station role in the USA. Currently serving as a billing administrator at Atwal Express, demonstrating strong organizational and administrative skills. Proven ability to adapt to new environments and industries while maintaining high standards of service and efficiency.
Overview
11
11
years of professional experience
Work History
Billing Administrator
Atwal Express
Ceres, CA
01.2023 - Current
- Matched orders with invoices and recorded required information.
- Processed refunds for customers who requested cancellation of services within the specified time frame.
- Maintained accurate records of customer accounts, including invoice payments and account balances.
- Reviewed and processed customer invoices, ensuring accuracy of data entered into billing system.
Cashier/ Coustmer Service
Super A GAS & Food
Ceres
06.2021 - 12.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained work area and kept cash drawer organized.
Advance Shift Manageer & MCafe Manager
MacDonalds
Whanganui, New Zealand
04.2014 - 03.2018
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
Education
BBA - Business Management
GURU NANAK DEV UNIVERSITY
PUNJAB, INDIA04-2010
High School Diploma -
A2Z Evaluations, LLC
Davis, CA03-2009
Skills
- Invoice processing
- Customer service
- Problem solving
- Employee training
- Communication skills
- Time management
- Bill payment and recordkeeping
- Organizational skills
- Invoice generation
Timeline
Billing Administrator
Atwal Express
01.2023 - Current
Cashier/ Coustmer Service
Super A GAS & Food
06.2021 - 12.2021
Advance Shift Manageer & MCafe Manager
MacDonalds
04.2014 - 03.2018
BBA - Business Management
GURU NANAK DEV UNIVERSITY
High School Diploma -
A2Z Evaluations, LLC
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