Janet Noutko

• Greeted clients and pets, fostering a welcoming environment for visitors.
• Scheduled appointments using veterinary management software to enhance patient flow.
• Answered phone inquiries, provided service information, and resolved client questions promptly.
• Maintained accurate patient records to support veterinarians in delivering quality care.
• Processed payments and managed billing inquiries with precision and attention to detail.
• Educated clients on pet care and wellness programs to improve overall experience.
• Collaborated with team members to streamline communication and enhance service delivery efficiency.
• Monitored animals' vital signs pre- and post-surgery to ensure optimal recovery.
• Managed client scheduling and appointment coordination to enhance clinic workflow efficiency.

Assisted in surgeries and appointments, enhancing team efficiency from June 2004 to December 2009. Collaborated with doctors and technicians, ensuring readiness for daily surgical tasks. Streamlined appointment processes through effective patient support and documentation.

Managed electronic data orders and data entry for daily production from January 1983 to June 1994. Generated internal production schedules to enhance operational efficiency. Conducted physical inventory assessments to maintain accurate stock levels.